Local Offer - Special Educational Needs / Disabilities (SEND) - Homepage

Doncaster Council’s Families Information Service is responsible for co-ordinating and publishing the Local Offer – Special Educational Needs and Disabilities (SEND). If you would like to contribute to the Local Offer please contact us on the information below:

• Freephone: 0800 138 4568
• Telephone: 01302 735237
• Email: fis@doncaster.gov.uk
• Facebook: Doncaster Local Offer /Doncaster Families Information Service

The Special Educational Needs (SEN) Service is responsible for carrying out Education, Health and Care (EHC) needs assessments and maintaining Education, Health and Care plans (EHCP). If you would like to speak to somebody regarding your child's EHC needs assessment or EHCP, please contact the SEN Service on:

Doncaster SENDIAS provides information, advice and support (IAS) to parents, carers, children and young people in relation to Special Educational Needs (SEN) and Disability and related health and social care issues. You can contact the team on:

• Telephone: 01302 736920
• Email: sendias@doncaster.gov.uk

Families Information Service is not able to recommend or endorse any providers listed in this section nor can we guarantee the accuracy of the information provided although we do our best to complete frequent audits to make sure that the information is as up-to-date and relevant as possible. Anyone looking to use a service is responsible for making their own checks about the suitability of that service - you should decide if it is fit for your purpose. Parent / carers should check that they are satisfied with the service and provider before attending / accessing.

Should you have any cause for complaint against any of the services listed you will need to complain to them directly in line with their complaints policy. Doncaster Council has a complaints procedure which you can follow should you need to complain about any of the services you have received from Doncaster Council. Anyone working with children and young people will be required to have appropriate Disclosure Barring Service Check (the replacement of the Criminal Record Bureau - CRB - Check), safeguarding policies and insurance in place, which they should make available to you on request.

If families cannot access the internet to access the Local Offer we can provide the information in other formats or support families to access online.

Via telephone

• 0800 138 4568

Doncaster Council’s One Stop Shop

• Customer services
• Computers in the reception area

In the community

• Families can access computers in their local libraries or Family Hubs

Printed information

• FIS can post out information which is included on the Local Offer to families
• Print information from Local Offer and make it available to collect from the One Stop Shop

Do you know what this button does? 

Doncaster Council’s website has a tool called Browsealoud installed. Browsaloud makes this website easier to access for those that need help with reading. This includes those with learning difficulties, dyslexia, visual impairments, as well as those where English is not their first language. It works by reading the words on web pages aloud in a human sounding voice. 

To enable Browsealoud, click the Listen or Translate button at the top right of every page, then you can chose different ways for Browsealoud to work:

Button	What the button does
	starts reading the page out loud - this feature is on by default
	starts reading selected text or reads from the top of the page
	provides written and spoken translations in multiple languages
	displays pictures related to text selected on the page
	converts selected text into an MP3
	blocks distractions on screen with a tinted mask
	enlarges text and reads it out loud
	removes clutter from the screen, displaying only the main text. Also gives you the ability to change text size and colour.
	customise options to suit individual needs or preferences
	shows a simple help page that explains what the Browsealoud toolbar does

The graduated approach aligns the assess, plan, do and review process with the expectations from the SEND Code of Practice for children and young people identified as having SEND. Visit the new graduated approach webpage using the link below.

GRADUATED APPROACH

A Local area SEND inspection was conducted by Ofsted in Spring 2019.

• Barnsley
• Rotherham
• Sheffield
• North Lincolnshire
• North East Lincolnshire
• North Yorkshire
• Nottinghamshire