Council Tax

Find out how to pay your Council Tax, apply for discounts, register a change in your circumstances and more.

UPDATED 9 August 2022

The £150 one-off Energy Bill Support - Council Tax Rebate (for most households in council tax bands A-D)

Have you applied for the One-off £150 Council Tax Energy rebate? 

Details of this scheme and how to apply, can be found on our dedicated Support for Energy Bills Council Tax Rebate 2022/23 page.

The application window for direct payments will close on 14 August 2022.

If you have not already applied, please apply as soon as possible and no later than midnight on Sunday 14th August as our application form to receive a direct payment will close.

If you do not apply before this date, we will automatically credit the £150 directly on to your Council Tax account in September 2022.

Update on payments and applications already submitted

We are pleased to confirm that we have so far paid 81.4% of eligible households the one off £150 Energy Rebate payment. This means over 110,350 households have been paid support worth almost £16.5 million.

If you have already applied but still not received your payment, please remain patient. Regrettably, in some cases we have been unable to make payments as quickly as we would like.

This is due to difficulties validating the bank account details provided on some applications. This has meant that some households who have already applied have still not received their payment. We are currently writing to affected applicants requesting further information to help us process their claim. 

Please do not contact us to request an update on your application as our phone staff will be unable to provide this information. If you have applied and we require further information from you, will be in contact as soon as possible. In all other cases we are working hard to make all payments as soon as possible.

We thank you for your patience and co-operation.

Do it online

Do you know, live with, or care for somebody who is living with Alzheimer's or Dementia? Depending on the household circumstances, a Council Tax discount might apply. Visit the Council Tax discounts and exemptions page to learn more.

Information, advice & guidance

WARNING – Please be aware of the following scams operated by fraudsters

Direct Debit Indemnity Fraud

Doncaster Council has become aware of a potential fraud related to reclaiming Direct Debit payments.

Residents may be contacted by or be tempted to respond to adverts from fraudsters offering help to reclaim Council Tax payment or other payments paid by Direct Debit.

As part of this fraud, the fraudster will ask you for your bank details. If provided, the fraudster will initiate Direct Debit indemnity claims for monies previously paid by Direct Debit. Once these claims are paid, the fraudster quickly transfers any funds from the victim’s bank account.

As a result of the Direct Debit indemnity claims, victims are left with large Council Tax (or other) debts to re-pay to Local Authorities or other organisations, whilst the fraudsters have gone with substantial funds. 

If you are approached by fraudsters or have been affected by any fraud please contact Action fraud online, or by phone on 0300 123 2040.

Council Tax Refund scams

We are aware of a phishing scam operating in our area and encourage residents to remain vigilant.

Residents have reported receiving telephone calls, emails and text messages from fraudsters claiming to be from their Local Authority or City Council. These messages state that they are due a refund from their Council Tax and request bank account details.

We will never request your bank details in this way. If you are due a refund from your Council Tax or there has been any change to your Council Tax we will send you a bill to show this. If you pay your Council Tax by Direct Debit, we  already hold your details and would refund you into the same bank account. If we do not hold your bank account details, we would send you a refund cheque through the post.

If you do receive what you think is a fraudulent call, do not give out your personal or bank account details and terminate the call. 

If you want to check that the contact you have received is genuine, you can view your Council Tax account online, or you can contact us direct to discuss your account.

About Council Tax

Council Tax is a locally set tax that is payable on your home. The amount of Council Tax you pay will depend on the band your property is in, the number of adults in your dwelling and whether any discounts or exemptions apply because of the circumstances of the people living in the property or because of the status of the property. It helps to meet the cost of the services we provide, as well as contributing towards the cost of fire brigade and police services.





Last updated: 09 August 2022 09:23:10