Find out how to pay your Council Tax, apply for discounts, register a change in your circumstances and more.
UPDATE 25 April 2022
The £150 one-off Energy Bill Support - Council Tax Rebate (for most households in council tax bands A-D)
We are pleased to confirm that our One-off £150 Council Tax Energy rebate application form is now available.
We thank you for your patience and co-operation whilst this process has been developed and put in place.
Details of this scheme and how to apply, can be found on our dedicated Support for Energy Bills Council Tax Rebate 2022/23 page.
Automatic payments to households on Direct Debit at 1 April 2022
We are pleased to confirm that we have been able to pay just over 77,000 households the one off £150 Energy Rebate payment automatically (worth £11,554,500), using their Council Tax Direct Debt details. We are aware that many payments have already started reaching resident's bank accounts.
If you are unsure if you have had your payment, please check the bank account used to pay your Council Tax Direct Debit to see if you have received your payment automatically.
If you were on Direct Debit as at 1 April 2022, and you have not received your one off £150 Energy Rebate payment by Friday 22 April 2022, then it is possible we have been unable to make your payment automatically. Regrettably, in some cases we have been unable to to make an automatic payment, despite the household being on Direct Debit on 1 April 2022. This may be the result of issues or discrepancies found during our pre-payment checks. We will be writing to the affected households as soon as possible to tell them why we have been unable to pay them, and that they will need to apply using our online application form.
Notice of correction - Council Tax annual bill for the financial year 2021/22
It has been identified that there is a misprint on the Council Tax annual bills issued to all taxpayers dated 1 March 2021.
This means that some of the percentage increases showing the change from 2020/21 to 2021/22, are incorrect. In accordance with Section 7(2) of the Council Tax (Demand Notice)(England) Regulations 2011 (as amended), please find below the required corrections to the information shown on that bill.
The correct percentage increase information is as follows:
- The DMBC Council Tax increase that should have been shown for the current financial year 2021/22 is 1.4%.
- The Adult Social Care Precept increase that should have been shown for the current financial year 2021/22 is 1.5%.
As supporting information these do not change the calculated annual charge and instalments due. Your bill remains valid and your instalments remain payable in line with your bill.
Please accept our apologies for any confusion caused by this error.The Revenues Team
Do it online
- View my account
- Sign up to e-Billing
- Apply for Direct Debit
- Pay now
- Tell us you're moving
- Tell us a tenant has moved
- Local Council Tax Reduction online application
- Apply for a discount or exemption
- Find Council Tax bands & charges
- Request a copy Council Tax bill
- Report a missing Council Tax payment
- Change my method of payment
- Single occupier discount review
- Support for Energy Bills Council Tax Rebate 2022/23
Information, advice & guidance
- Other ways to pay
- Local Council Tax reduction
- Having difficulty paying?
- How to appeal
- Debt Advice
- Council Tax Vulnerability Policy
- Council Tax Privacy Notice
- Contact Us
WARNING – Please be aware of the following scams operated by fraudsters
Direct Debit Indemnity Fraud
Doncaster Council has become aware of a potential fraud related to reclaiming Direct Debit payments.
Residents may be contacted by or be tempted to respond to adverts from fraudsters offering help to reclaim Council Tax payment or other payments paid by Direct Debit.
As part of this fraud, the fraudster will ask you for your bank details. If provided, the fraudster will initiate Direct Debit indemnity claims for monies previously paid by Direct Debit. Once these claims are paid, the fraudster quickly transfers any funds from the victim’s bank account.
As a result of the Direct Debit indemnity claims, victims are left with large Council Tax (or other) debts to re-pay to Local Authorities or other organisations, whilst the fraudsters have gone with substantial funds.
If you are approached by fraudsters or have been affected by any fraud please contact Action fraud online, or by phone on 0300 123 2040.
Council Tax Refund scams
We are aware of a phishing scam operating in our area and encourage residents to remain vigilant.
Residents have reported receiving telephone calls, emails and text messages from fraudsters claiming to be from their Local Authority or City Council. These messages state that they are due a refund from their Council Tax and request bank account details.
We will never request your bank details in this way. If you are due a refund from your Council Tax or there has been any change to your Council Tax we will send you a bill to show this. If you pay your Council Tax by Direct Debit, we already hold your details and would refund you into the same bank account. If we do not hold your bank account details, we would send you a refund cheque through the post.
If you do receive what you think is a fraudulent call, do not give out your personal or bank account details and terminate the call.
About Council Tax
Council Tax is a locally set tax that is payable on your home. The amount of Council Tax you pay will depend on the band your property is in, the number of adults in your dwelling and whether any discounts or exemptions apply because of the circumstances of the people living in the property or because of the status of the property. It helps to meet the cost of the services we provide, as well as contributing towards the cost of fire brigade and police services.
- A Plain English Guide to Council Tax
- Download (470KB - PDF)
- Council Tax Leaflet 2022-23
- Download (1.45MB - PDF)
- 150 Pound Energy Rebate Flyer
- Download (114KB - PDF)
- Council Tax Leaflet 21-22
- Download (1.12MB - PDF)
- Notice of correction - Annual bills 2021-22
- Download (46KB - PDF)