TIE Activity Discount Card For Children With SEND

Together Information Exchange (TIE) is a voluntary register of children and young people 0-19 with disabilities in Doncaster. All local authorities are required by the Children Act 1989 to hold a register of disabled children and young people. Doncaster's register is administrated by Doncaster's Families Information Service. The information you provide is kept on a secure database and supports in planning for the future across all services that support families with disabilities.

Please note that individual families are not identified in the production of statistics or service planning. 

Why join TIE?

To help the Council to plan and provide services that will support you and your child. We will do this using the information provided by families of children and young people with disabilities.

 As a member of TIE you will receive:

  • Information either via e-mail or on our Doncaster Local Offer Facebook page sharing events and activities that are taking place
  • The holiday activity timetable run by Short Breaks which your disabled child can book onto during the school holidays
  • Opportunity to receive a free TIE membership card (only one card can be administered per child registered on TIE) 

Who can register with TIE?

Any child or young person can become members of TIE if they are aged 0-19 and have a disability as defined in the Equality Act 2010. 

In the Act, a person has a disability if:

They have a physical or mental impairment, the impairment has a substantial and long-term adverse effect on their ability to perform normal day-to-day activities. For purposes of the Act, these words have the following meanings:
  • 'Substantial' means more than minor or trivial
  • 'Long-term' means that the effect of the impairment has lasted or is likely to last for at least twelve months (there are special rules covering recurring or fluctuating conditions)
  • 'Normal day-to-day activities' include everyday things like eating, washing, walking and going shopping
People who have had a disability in the past that meets this definition are also protected by the Act.

Progressive conditions considered to be a disability

There are additional provisions relating to people with progressive conditions. People with HIV, cancer or multiple sclerosis are protected by the Act from the point of diagnosis. People with some visual impairments are automatically deemed to be disabled.

Please note - in order to be accepted onto the TIE register we request evidence of your child's disability. Please see below for more information.

How do I join TIE?

You can join TIE by using the online application form below:

In order to be accepted onto the TIE register we request evidence of your child's disability. Please see below for more information.

Evidence of disability

In order to be accepted onto the TIE register we request evidence of your child's disability. Accepted documents include:

  • Letter of diagnosis (or letter stating the child/young person is on the Pathways)
  • Letter proving the child/young person accesses DLA or PIP
  • Proof that the child/young person attends a Special School.

What should I do if my child's TIE membership card has expired?

If your child is already a member of TIE and their current TIE card has expired you can request a new card by completing the TIE renewal form below.

What do I get with a TIE membership card?

By getting a TIE membership card you automatically receive discounts at various places in and around Doncaster. These include the Yorkshire Wildlife Park, The Dome, Vue Cinema and much more.

A full list of the current discounts is available in the downloads and resources section on this page. To receive your discount simply show your card when you arrive.

If a venue that is listed refuses the card please contact TIE@doncaster.gov.uk 

Lost or stolen cards

Each child is entitled to one TIE card, unfortunately we do not replace lost or stolen cards except for exceptional circumstances.

Please note - being registered on TIE does not automatically mean your child would be eligible for other services, such as a personal budget or direct payments.


Doncaster Borough Council does not endorse, approve or recommend any third-party service that it suggests may be available to be purchased with the discount card .These third parties are not within the control of Doncaster Borough Council and the Customer acknowledges and agrees that when purchasing services from the third parties using the discount card, it does so solely at its own risk. 

Doncaster Borough Council makes no representation or commitment and shall have no liability or obligation whatsoever in relation to any transactions completed, and any contract entered into by the Customer with any such third party when using the discount card. Any contract entered into and any transaction completed with any third party is between the Customer and the relevant third party, and not Doncaster Borough Council. Doncaster Borough Council recommends that the Customer refers to the third party’s terms and conditions prior to agreeing to purchase the services and undertakes its own checks and assessment to ascertain whether the service and its terms and conditions are suitable and the discount can be obtained. The Cardholder/customer may not transfer or assign its rights under or in the discount card.

Contact Families Information Service

Families Information Service is responsible for the administration of the TIE register. If you have any further questions, you can contact Families Information Service via:

Last updated: 13 September 2021 17:07:37