Families Information Service (FIS) and Childcare

Families Information Service provides information, advice and guidance for parents, carers, practitioners, children and young people on a wide range of services and activities/events available in Doncaster and beyond.

Coronavirus (COVID-19) Information for parents, carers and young people

Many parents and carers will have concerns about the Coronavirus (COVID-19). We have pulled together some key sources of information that we hope you will find helpful. 

The FAQs for Parents, Carers and Young People web page is full of useful information. It includes the symptoms of Coronavirus along with advice on when you should get a test and how you can get a test.

There is also information about what happens, and what you need to do, if there is a confirmed case of Coronavirus at your child’s school. 

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Search our Directory

In addition to our Childcare and Schools Finder, you can use our directory to find services. You can search across the whole of Doncaster or, if you prefer, you can search via locality areas. You can use the table below to find out which locality area you live in. 

Central Central, Balby, Wheatley, Cantley, Bessacarr, Intake, Belle Vue
North Bentley, Adwick, Askern, Carcroft, Highfields, Scawsby, Sprotbrough
South Conisbrough, Denaby, Rossington, Mexborough, Edlington, Finningley, Torne Valley
East Armthorpe, Stainforth, Moorends, Dunscroft, Hatfield, Barnby Dun, Edenthorpe, Kirk Sandall, Thorne

Click on one of the buttons below to search

Central North South East Whole of Doncaster

Contact the Families Information Service

Is the information on Families Information Service available without using the website?

If families cannot access the internet to access the Families Information Service website, we can provide the information in other formats or support families to access online.

Via telephone
  • We have a Freephone helpline number: 0800 138 4568
Doncaster Council’s One Stop Shop
  • Customer services
  • Computers in the reception area
In the community
  • Families can access computers in their local libraries or Family Hubs.
Printed information
  • We can post out information which is included on the Families Information Service website to families
  • Print information from the website and make it available to collect from the One Stop Shop
Take a look what the children from St Albans Catholic Primary School have to say about the FIS website.
Last updated: 28 September 2020 12:16:38