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• Disputing decisions

  www.doncaster.gov.uk/services/council-tax-benefits/disputing-decisions

  You can ask us to revise our decision about housing benefit or council tax reduction, or appeal against the decision to an independent appeal tribunal.

• Local Authority Designated Officer

  www.doncaster.gov.uk/services/schools/local-authority-designated-officer

  The Local Authority Designated Officer (LADO) deals with allegations against adults who work with children.

• Co-production basics

  www.doncaster.gov.uk/services/adult-social-care/co-production-basics

  We want to work with more people with lived experience of care and support to make good changes happen in Doncaster.

• One-stop-shop

  www.doncaster.gov.uk/services/get-in-touch/one-stop-shop

  We have a customer facing and friendly one-stop-shop on the ground floor of the Civic Offices situated in Nigel Gresley square - here you can access all your customer service needs. Our Central One Stop Shop offers a self service and assisted self service area to help with your Council enquiries. Our fully trained staff will be on hand to support you.

• Virtual School Children in Care team

  www.doncaster.gov.uk/services/schools/about-the-virtual-school-and-the-virtual-school-head

  Doncaster Virtual School - Children in Care team The Virtual School isn't a real school in a building of its own. It is the team of professionals who monitor the educational offer for children in care.

• Noise

  www.doncaster.gov.uk/services/environmental/noise

  If you are having a problem with noise such as loud music, burglar alarms, DIY, noisy pubs, rowdy parties or barking dogs in your neighbourhood, we can help you.

• Local Authority Flexible Eligibility Statement Of Intent

  www.doncaster.gov.uk/services/housing/local-authority-flexible-eligibility-statement-of-intent

  The ECO4 scheme will focus on supporting low income and vulnerable households. The scheme will improve the least energy efficient homes helping to meet the Government’s fuel poverty and net zero commitments. The flexible approach for Local Authorities (LAs) to identifying fuel poor and vulnerable households who may benefit from heating and energy saving measures is referred to as “ECO4 Flex”.

• Doncaster Special Educational Needs & Disabilities (SEND) Local Offer

  www.doncaster.gov.uk/services/schools/local-offer-send

  Doncaster SEND Local Offer is your online source of information about special educational needs and disabilities (SEND) for children and young people, aged 0-25 years. Here you will find help, advice and information about the service's available children and young people with a Special Educational Need or Disability.

• Alternative Dispute Resolution (ADR) application form

  www.doncaster.gov.uk/services/business-investment/alternative-dispute-resolution-adr-application-form

  An example of the application form for the ADR scheme. Send a copy to us by post (address at bottom of page) or by email to adr@doncaster.gov.uk

• Renewal of library items on loan

  www.doncaster.gov.uk/services/libraries/renewal-of-library-items-on-loan

  How to renew a library book, CD or DVD that you have on loan