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• Complaints and compliments

  www.doncaster.gov.uk/services/get-in-touch/complaints-and-compliments

  Your feedback is very important to us and it helps us to improve the services we provide to better meet the needs of our customers.

• Housing Adaptations

  www.doncaster.gov.uk/services/housing/adaptations

  Housing adaptations help you to stay mobile in and around your home.

• Local Supplier Directory

  www.doncaster.gov.uk/services/the-council-democracy/local-supplier-directory

  This Privacy Notice sets out what you need to know about how the City of Doncaster Council will use your information for the local supplier directory. The local supplier directory will be made up of a list of suppliers in Doncaster who sign up to the directory via the registration form, which will include details of the local supplier and what they do/provide.

• Claiming Housing Benefit and Council Tax Reduction

  www.doncaster.gov.uk/services/council-tax-benefits/claiming-housing-benefit

  Housing Benefit and Council Tax Reduction can help pay your rent and/or Council Tax. Universal Credit has been rolled out across Doncaster and you may have to claim Universal Credit instead of Housing Benefit for help with your rent. You will still need to make a claim Council Tax Reduction if you receive, or are making a claim for, Universal Credit.

• Stronger Families - Privacy Notice

  www.doncaster.gov.uk/services/the-council-democracy/stronger-families-privacy-notice

  This Privacy Notice sets out what you need to know about how Doncaster Council will use your information for the Stronger Families Programme. The Council is committed to meeting its data protection obligations and handling your information securely. You should make sure you read and understand this notice before submitting your information to us. 

• Get Ready for Winter

  www.doncaster.gov.uk/services/environmental/get-ready-for-winter

  In previous winters Doncaster, like much of the UK, suffered from severe bouts of weather which caused disruption and had a dramatic affect on everyday life. To help you better prepare for winter ahead, this page contains some important information, contacts and web links.

• Independent Reviewing Officers

  www.doncaster.gov.uk/services/schools/independent-reviewing-officers

  You may come across IROs – otherwise known as Independent Reviewing Officers. They are the people who chair reviews for children living in children’s homes or foster care (sometimes called ‘looked after’ or ‘in care’) and make sure that a child's views and wishes are heard.  

• Caring for Children you Already Know

  www.doncaster.gov.uk/services/fostering/caring-for-children-you-already-know

  When children and young people can't live at home, they often find loving homes with relatives or friends. These arrangements can be informal or formal. Our team is committed to supporting carers and ensuring children feel safe, happy, and well-cared for.

• Local Plan

  www.doncaster.gov.uk/services/planning/local-plan

  Doncaster’s Local Plan sets out how Doncaster Borough will grow and develop from 2015 to 2035. It identifies where and how new jobs, homes and services will be located; its policies guide investment and development, encourage sustainable and inclusive economic growth, protect the environment and promote social inclusion.

• Managing a tenancy, tenancy deposits & eviction

  www.doncaster.gov.uk/services/housing/managing-a-tenancy-tenancy-deposits-eviction

  Understanding your rights and responsibility under a tenancy will assist landlords and tenants in helping to make sure lettings run smoothly and that both parties have a clear understanding of their relationship. Deposits in the private rented sector must be now held centrally in a government operated scheme. Eviction can be a complex area of the law and the requirements to be able to use eviction notices has changed.