Stronger Families - Privacy Notice

This Privacy Notice sets out what you need to know about how Doncaster Council will use your information for the Stronger Families Programme. The Council is committed to meeting its data protection obligations and handling your information securely. You should make sure you read and understand this notice before submitting your information to us. 

Please Note - The Stronger Families programme is due to change in April 2021, therefore this privacy notice will be updated to reflect the changes once they have been approved.

What information about you do we collect?

• personal information – your name (and those of your immediate family), gender, Date of Birth, contact details, National Insurance Number, debts, employment, personal budget, welfare benefits, educational attendance of your children.
• special category personal information – your ethnicity, information about your physical and mental health, anti-social behaviour, domestic abuse, children in need.

How do we collect information about you?

We will have identified you from information Doncaster Council, Doncaster Children’s Services Trust (DCST) or St Leger Homes holds about you. When you voluntarily consent to join the Stronger Families programme, we collect your information from you directly through an interview by staff of St Leger Homes, DCST, or Doncaster Council. We also check any records we may have about you including those we receive from other organisations like the Department of Work and Pensions, and your children’s schools.

How will your information be used?

Your information is used to create a plan with you, which will coordinate the services you may need to help you improve your family’s life. We monitor that plan and add to it over the period we support you.

The Legal Basis for using your information

The Stronger Families Programme helps families when things happen, such as:

• children in families have problems attending school
• young people are not in education, employment or training
• adults are claiming out of work benefits, or there are issues getting into work or debt
• the family may be affected by domestic violence and abuse
• members of the family may be affected by a range of health problems
• family members may be involved in crime or anti-social behaviour.

Each of these issues is regulated by legislation. Stronger Families takes a whole family approach and coordinates the support from different statutory bodies to help families improve their lives.

The table below sets out the legal basis for each of the activities that this Privacy Notice covers.

Personal Data Activity Legal basis - GDPR Article 6 Section 8, Data Protection Act 2018 UK Legislation
Identification of families who may meet the criteria for inclusion in the Stronger Families Programme and their support and monitoring whilst they voluntarily participate in the programme (1)(e) to do so is necessary for the performance of a task carried out in the public interest, or in the exercise of official authority                                                 (c) the exercise of a function conferred on a person by an enactment or rule of law                                                       s.35 Digital Economy Act 2017                                                                                                             

Special Category Data Activity Legal basis - GDPR Article 9 DPA 2018 condition Other considerations
Identification of families who may meet the criteria for inclusion in the Stronger Families Programme and their support and monitoring whilst they voluntarily participate in the programme                                                                                                (2)(b) to do so is is necessary for the purposes of carrying out the obligations and exercising specific rights of the controller or of the data subject in the field of employment and social security and social protection law Part 1 of schedule 1(1) Employment, social security and social protection.                                                                                                                                             s.35 Digital Economy Act 2017                                                                                                                                                          

Who will your information be shared with?

We sometimes need to share your information within the council or with other organisations. We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to. We may need to share your information with: Health services, education providers, probation and the Department of Works and Pensions, as well as third organisations contracted by any of the above. Sometimes, we might share your information without your knowledge where we believe there are adults or children at risk or to help prevent a crime.

National Impact Study

A small amount of personal information for every individual assessed for the programme is processed by the Office for National Statistics (ONS) in order to conduct a National Impact Study (NIS) by the Ministry of Housing, Communities and Local Government which receive reports which do not identify any individual because everyone’s information is combined. The personal data is:

• Personal identifiers of individuals in all families assessed for eligibility (e.g. name, date of birth, gender and postcode)
• Eligibility problems met (as per this Financial Framework)
• Status of intervention (e.g. whether eligible, start/end date of intervention)
• Available unique identifiers (e.g. National Insurance Numbers, Unique Pupil Numbers)

We also provide Family Progress Data (FPD) every six months for all individuals in families who are being supported by the programme against around a dozen measures for which there are no national administrative datasets.

The Council will never sell your information to anyone else.

How long will we keep your information?

We will keep your information for seven years after we stop supporting you. This is because we need to be able to account for payments from the Ministry of Housing, Communities and Local Government, which have been made to the council for the Stronger Families Programme.

Your rights

The law gives you specific rights over your information. These rights are:

• to be informed of our use of information about you;
• of access to information about you;
• rectify information about you that is inaccurate;
• to have your information erased (the ‘right to be forgotten’);
• to restrict how we use information about you;
• to move your information to a new service provider;
• to object to how we use information about you;
• not to have decisions made about you on the basis of automated decision making;
• to object to direct marketing; and,
• to complain about anything the Council does with your information (please see the ‘Complaints’ section below).

Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them. You can request information about yourself by making a subject access request on the council’s website.

Changes to this privacy notice

This notice is kept under regular review to make sure it is up to date and accurate.

Data Protection Officer (DPO)

The Council is required by law to have a DPO. The DPO has a number of duties, including:

• monitoring the Council’s compliance with data protection law;
• providing expert advice and guidance on data protection;
• acting as the point of contact for data subjects; and,
• co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).

The Council’s Data Protection Officer can be contacted by email at: 


If you are unhappy with the way in which your information has been handled you should contact the Council’s Data Protection Officer so that we can try and put things right.

Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO). The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them. They can be contacted via the methods below:


Telephone:        0303 123 1113

Post:                 Information Commissioner’s Office
                         Wycliffe House
                         Water Lane
                         SK9 5AF



Last updated: 21 March 2022 16:56:09