Every year the council carries out its annual canvass to ensure that the electoral register contains the names of everyone who is eligible to vote in elections. This starts in the summer and the new register is published in December.
The electoral registration system has changed
The electoral registration system in Great Britain changed in 2014. This now called ‘Individual Electoral Registration’. This means that everyone who is eligible to vote must register themselves, rather than rely on the "head of the household" as was the case in the old system. You can register to vote online. Anyone newly registering under the new system will need to register themselves individually by filling out a paper or online form.
The other difference is that people need to provide a few more details about themselves to register – these are date of birth and National Insurance number.
The Annual Canvass and the Household Enquiry Form (HEF)
If you have not responded to the initial HEF by 26th July 2019 you will receive a reminder around 9th August 2019, if no response is received a phone call or visit may be made to your property
As part of the annual canvass, you will receive a Household Enquiry Form asking residents to check whether the information that appears on the electoral register for those living at their address is correct. The aim of the form is to ensure that the electoral register is up to date and to identify any residents who are not registered so that they can be encouraged to do so.
This is an opportunity for residents to make sure that when elections or referendums take place they will easily be able to take part.
How do I respond to the Household Enquiry Form
If the information is correct, and there are no changes:
You can confirm there are no changes by:
- Online – www.householdresponse.com/doncastermbc - This method can be used for all confirmations and amendments.
- Telephone – 0800 197 9871 - This method can only be used to confirm no changes or request postal votes. This is a Freephone number.
- Text/SMS no change and your security code to - 80212 - This method can only be used to confirm no changes. (We do not charge for this service, however, your network provider may)
- Paper form - Sign & date the paper form and return in the prepaid envelope provided. This method can be used for all confirmations and amendments.
Please note: If possible please use one of the automated responses 1, 2 or 3. If an online, telephone or text response has been made then do not return the paper form, it can be destroyed.
I need to add someone at this address, what do I do?
- you can go to www.householdresponse.com/doncastermbc
- you can add their details on one of the blank lines on the paper form and return it in the prepaid envelope
Please note: if someone is added to the form they are not automatically added to the electoral register, they will also have to register online, or complete an “Invitation to Register” form that will be sent to them at a later date
- you can go to www.householdresponse.com/doncastermbc and mark someone to be deleted by ticking the “Elector no longer resident” box beside their name
- you can cross out the person’s name on the paper form and return it to us in the prepaid envelope provided
The property is empty. Do I have to return the form?
Yes, we need a response confirming the property is empty. Failure to do so will result in further reminders being sent out.
If there are no names listed on the form you can use one of the no change responses to declare that the property is still empty. If there are names listed on the form they must be deleted. (see above - I need to delete someone at this address) and tick the box to declare that the property is empty.
Do I need to list my children?
Only if they are aged 16 or over, as 17 year olds and some 16 year olds are entitled to be included on the register so they can vote once they are 18. You need to tell us their date of birth. Do not include anyone who is under the age of 16.
My name has changed, what do I do?
If you are responding by visiting www.householdresponse.com/doncastermbc you can make amendments to a name by selecting your name and then over typing your old name with your current one. We will then send out a change of name application form to you as you may need to provide evidence to support the change of name, such as a marriage certificate or deed poll certificate.
If you are returning a Household Enquiry Form then you can cross out your old name and write your current one on the line below. We will then send out a change of name application form to you as you may need to provide evidence to support the change of name, such as a marriage certificate or deed poll certificate.
My nationality has changed, what do I do?
If your nationality has changed you will have to make a new application to register. You can either do this online at or by completing an Invitation to Register form that we can send you.
What if I have dual nationality?
To register you have to be a British, European Union or qualifying Commonwealth Citizen. If you have dual nationality, then you will have greater voting rights as British or Commonwealth Citizen than as a European Citizen, and you should register as such.
What if I am not a British, Commonwealth or European Union Citizen?
You cannot register as an elector in this country. Please cross any names off the form and complete the section on page 3 of the form headed "Nobody eligible to vote". Then sign and return the form straight away. You can also do this on-line at www.householdresponse.com/doncastermbc
Can I apply for a postal vote?
Yes - if you are responding by visiting www.householdresponse.com/doncastermbc you can amend your amend your details and tick the “Postal Vote” box. When you get to the “Print Confirmation” screen you will be able to print off your postal vote application form or request that a form be sent to you in the post.
If you are responding by telephone you can call 0800 197 9871 and follow the recorded instructions to apply for a postal vote. We will then send out a postal vote application form to you.
If you are returning a form then you can indicate in the “Postal or proxy vote?” column which you would like (leave blank to vote in person). We will then send out a postal vote application form to you.
Can I opt out/remove my details from the Open Register?
Yes, you can change your opt-out preference at any time by making a request with your full name, address and an indication of whether you wish to be included in or omitted from the open register.
If you are responding by visiting www.householdresponse.com/doncastermbc you can amend your details and select the “Excluded from Open Register” box and enter a valid email address.
You can also do this in writing, by email or by phone on the details at the bottom of this page. We will write to you to confirm any change.
I’ve made a mistake but have already responded online/by phone/by text/posted the form back.
The submission cannot be altered and you will need to contact the Elections Team directly on 0800 180 4604 to resolve any amendments you need to make.
Do I need to re-register each year?
Once you’re registered under the new system you don’t need to register again unless you change address. However you must respond to the Household Enquiry From (HEF) that you will receive every year, and which confirms the details we have regarding who is living at your address. You should also inform us if any of your details change such as your name etc.
Do I have to fill in the Household Enquiry Form (HEF)?
Yes, by law, you need to provide the information requested on the HEF. There is a criminal penalty for failing to provide the information required by the HEF to the Electoral Registration Officer of a maximum of £1,000. The penalties for providing false information is imprisonment of up to six months or, (on summary conviction) an unlimited fine.
I’ve already registered/applied to register. Do I still need to return the HEF?
Yes, you will receive a form called a Household Enquiry Form every year, even if you are already registered. The purpose of the form is to confirm who lives at your address. This means we can update your registration if we need to.
I have already returned a Household Enquiry Form, and now I have received an "Invitation To Register" form. Do I have to respond to this?
Yes, the HEF is not a registration form, it only provides us with information on who lives in your household. Anyone who is added to the Household Enquiry Form also needs to register to vote. Therefore you should complete and return the “Invitation To Register” form or register online.
What if this is my second home?/Can I register at two addresses?
Normally people are registered at one address – their permanent home address. Students may register at both their term-time address and their non-term-time address. If you are living somewhere temporarily but have a permanent address elsewhere, you should register at the permanent address. Having a second home doesn’t necessarily mean that you can register there as well as at your permanent address. Ownership of a second home that a voter pays council tax on, but is not resident in, does not qualify them to be registered to vote in that area.
I have moved house, how do I let you know?
Follow the instructions to add and delete people detailed below. Every time you move home everyone in the household who is eligible to vote must register at your new address. You can do this online.
For further information, please contact us:
- tel: 0800 180 4604
- address: Doncaster Council, Civic Office, Waterdale, Doncaster, DN1 3BU