Virtual Family Hub

Doncaster Family Hubs are the ‘go to’ place, for families, in their local communities. We provide a wide range of useful and helpful support, services and information. Everyone is welcome including children of all ages; from conception, through childhood, adolescence and even older if your child has a special need.

  family hub logo


Coronavirus Update:

Our teams continue to be on hand to offer and support, advice and guidance to all families; including delivering face to face groups and services.  As always we will continue to prioritise the safety of staff and members of the public by doing this in a safe and carefully planned manner.

We are continuing to manage safe numbers by using booking systems for now so please bear with us, our face to face groups will be much smaller in numbers and may fill up quickly.  Contact your local Family Hub to find out what may be available to you, our team will be happy to give you further information about the booking process and answer any questions that you might have.

We will continue to review our services and provide you with any updates as and when they happen. Thank you for your continued support, we can’t wait to see you all again soon.

Whilst we always try to reach out and connect with as many of you as we can, we understand that it may not always be possible for everyone to be able to get to us.

For those of you that do have difficulty in getting to us, the Virtual Family Hub is the perfect place for you! Designed to look just like it does in a Family Hub and provide most of the same services, just virtually!

Below are some of the ways you can keep in touch and connect with us via the Virtual Family Hub and we cannot wait to hear from you soon.


Live Chat with a Team Member

In our Family Hub buildings, team members are on hand at reception and in sessions to provide a warm welcome.  You can use the live chat function available by clicking the 'Chat Online' button at the bottom of this page to get in touch with a team member straightaway during our opening hours.

All our staff are qualified in a wide range of subjects and have lots of the knowledge about the support services that are available across Doncaster and beyond, we will know someone or somewhere that can help.  This could be to get more information about our services, to answer your family questions or to reach out to if you are feeling lonely or struggling in some way.


Become a Member

The best way for us to keep in touch with you is for you to become a Family Hub member, and it's free to join us! Follow the link below to complete a membership form.

Family Hub Membership Form

Privacy Notice


Breastfeeding Support

Family Hubs are here to help with any breastfeeding support or questions you may have and our trained breastfeeding champions are available for you to talk to, you can do this by accessing chat online function.  Support is also available via our First Friends and Breast Start sessions, which are jointly delivered alongside our partners in health. We can also direct you to the other support services that are available across Doncaster including:

  • Infant Feeding Specialists
  • Health Practitioners
  • Peer Support – Volunteer mums who have breastfed their babies and have completed training in order to offer their support to other mums.
  • Loan of a breast pump
  • We Support Our Mums – Local venues that are supportive of breastfeeding mums so that you can feel confident that you will be made to feel welcome.


What's On?

Click on the drop down menu below for to see some of our latest virtual activities delivered by Early Years Development Workers across all the Doncaster Family Hub teams. 

Let's Share a Story - Pooh Can't Sleep

Good evening all. Let's Join Kodi from  the Central Family Hubs team as she shares he story "Pooh Can't Sleep". Pooh is tossing and turning and doesn't know how to get to sleep. He tries counting and exercising, but he's not sure what will work. Let's listen together to see if he can finally get to sleep. Follow the link to the video here.

Let's Share a Story - Jungle Friends

Hello everyone. Join Kay from the Central Family Hubs team as we meet all the noisy jungle animals as they go in search of adventure. How many animals can you name? Follow the link to the video here.

Let's Get Active - Ice

Join Janine and Ben from the East Family Hub team as they show us some fun ideas on how to keep active at home. Follow the link to the video here.

Let's Share a Story - One Year with Kipper

Join Becky from East Family Hubs team as she shares with you the story of "One Year With Kipper". Follow the link to the video here.

Let's Share a Story - Norman the Slug with the Silly Shell

Join the Doncaster Family Hubs South Team as they share with you the story of "Norman The Slug With The Silly Shell". Follow the link to the video here.

Let's Get Active - Sports 

Join the Doncaster Family Hub East team as they show you have you can get active at home with a sports theme. Follow the link to the video here.


Social Media

Family Hubs use social media platforms to share lots of interesting and useful content, with daily updates.

Each Family Hub in Doncaster has their own Facebook page. Search for the Family Hub you require and hit the follow button, or follow the links below.

North Area Hubs - Bentley Family HubAdwick Family HubAskern Family Hub

South Area Hubs - Denaby & Conisbrough Family HubRossington Family HubMexborough Family Hub

East Area Hubs - Stainforth Family HubMoorends Family HubArmthorpe Family Hub

Central Area Hubs - Central Family HubWheatley Family HubBalby Family Hub

Doncaster Family Hubs also have an Instagram and Twitter pages, search for Doncaster Family Hubs and hit the follow button.




Introduction to 2 Year Funding

Part of the role of the Doncaster Family Hubs is to provide support to families accessing two-year-old funding. We are inviting parents/carers to our sessions around the two-year-old funding offer. This will give you the opportunity to gain more information and ask any questions you might have.

The Family Hubs have been working closely with Early Years settings to ensure that we have the appropriate information for you around how these settings are moving forward in the current situation to ensure safe and fun learning experiences for your children. If you would like any more information on the 2-year-old funding offer, please contact your local Family Hub.


Relationship Matters

It’s normal for families to argue at home, but if they are becoming a problem then help is at hand. A new website called Relationship Matters is here for you and your family if you think you’re struggling.

Whether couples are together or separated, disagreements are completely normal but evidence shows that regular conflict can have a big impact on children. The website is full of useful advice and how you can access support. It can help you see how your behaviour might be making things worse in your home. Stay calm and work it out.

Visit the website:


Online Courses

Doncaster Council and other partners have commissioned a new online parenting programme for all parents, carers and grandparents in Doncaster.

The programme is completely free and can be completed on any computer or mobile device with Internet access. The programme can be accessed at any time, day or night, to fit around your busy life.

Online Solihull Approach

In Doncaster we have a Solihull Approach antenatal online course ‘Understanding pregnancy, labour, birth and your baby’, an online postnatal course ‘Understanding your baby’ and a course for parents of children aged 6 months to 19 years ‘Understanding your child’.

The online course for parents ‘Understanding your child’ was the first to be awarded the CANparent Quality Mark by the Government. It is available in several languages.

We have converted the material in our face to face groups into online courses, parents/carers can work through the online modules at their leisure from any device.

This has several advantages:

  • when a mother or father is attending a group but their partner is unable to attend, their partner can access the same material online
  • it increases accessibility for parents in remote areas
  • it increases accessibility for men, who traditionally tend not to attend groups
  • it provides an alternative for parents who do not want to attend a group
  • it increases accessibility for grandparents or other carers who may not get a place on a group
  • it has the potential to be used imaginatively to increase population access to evidence-based material that has been shown to impact positively on the parent/child relationship with all the advantages that that will bring across the lifespan
  • it can be used as part of an early intervention or prevention strategy
  • ‘Understanding your child’ course for parents also available in Urdu
Families in Doncaster can access this course free online at with the code: STGEORGE 

Understanding your child with additional needs

This online course is for parents, relatives and friends of children who may have a physical or learning disability or who may have autistic traits. 

This course is in 2 sections:

  • Level 1 lays the foundation for understanding your child.
  • Level 2 looks at some particular aspects of parenting: sleeping and anger management, together with more about how we interact with each other. Understanding this can make it easier to work with your child's behaviour as well as supporting their development.

Once Level 1 is completed you can progress onto Level 2 if you'd like to. A certificate can be printed off at the end of each level.

Families in Doncaster can access this course free online at with the code: STGEORGE


Adult, Family and Community Learning

The Adult, Family and Community Learning Service (AFCL) provides local learning activities for adults and families in their community. Funded by the Education, Skills Funding Agency (ESFA), the service operates across the borough encouraging all sectors of the community to participate in local learning activities of their choice. For more information about courses and how to sign up, click the button below.

Adult, Family and Community Learning

Family & Community Learning Workshops

Adult, Family and Community Learning are now delivering a range of virtual workshops for you and your family to attend. You can either take part as a family with your child(ren) or on your own for your own health & well-being. To sign up, click here to follow the link to the AFCL Facebook Page and follow the instructions there. Once signed up you will be emailed the resources you need to take part.


Finding Family Hubs

For those of you who haven't been to one of our Family Hubs before, follow the link below to find out more. Click the button for locations, contact information and opening hours for all the Family Hubs across Doncaster.




Last updated: 08 April 2022 10:14:49