Energy Saving Advice and Grants

If you are worried about paying you fuel bills you are not alone, millions of people in England live in cold homes and this is something we are trying to tackle in Doncaster. This page has tips and advice that could help you stay warm, save money and improve your physical and mental health. Hopefully, the following information will help you to be more comfortable, warmer and safer in your home.

Energy Saving Tips and Advice

For information on the new fuel payments, please visit Support for energy bills - the Council Tax Rebate 2022/23 - Doncaster Council

For useful tips and advice on how to make your home warmer, please see the table below or watch the video:

Find out if you can get a discount on your energy bill

If you are on a low income or on benefits you might be able to get extra support, see if you can get a discount on your energy bill. Search Ofgems website or continue looking at Doncaster Council's for more information.

Citizen Advice

Look on Citizens Advice website for information on what to do if your energy provider has gone bust, how to check who has taken over your meter reading or for more information on energy bills. If you are on a pre payment meter you may be eligible for Fuel vouchers provided By Citizens Advice subject to qualifying criteria.

About your boiler

Get an annual service of your heating system (by a qualified professional). Reducing your boiler flow temperature to 55C will reduce the amount of gas you use while still heating your home sufficiently. If you have an ageing or intermittent boiler this will impact the heating systems ability to efficiently heat your home. 

Worried about paying your energy bill?

If you are worried about how you are going to pay for your next energy bill please visit the Citizens Advice page for more information.

Heat your home

If you're not very mobile, are 65 or over, or have a health condition, such as heart or lung disease, heat your home to at least 18C. The recommended temperature in your living room is 21C.

 Try and keep warm

Use a hot water bottle or electric blanket to keep warm in bed – but do not use both at the same time. You can also use blankets and wear appropriate layers of clothing.

 Keep out draughts

Draw curtains at dusk and keep doors closed to block out draughts

Spotting the Signs of a Cold Home

The signs of a cold home are not always easy to see. If you are concerned about yourself or someone you know, here are some of the signs of a cold home:

It feels cold inside - do you keep a coat on when you are in this house? 
Damp patches on walls 
Condensation – wetness on the windows or windowsills 
Draughts – through windows, doors and floors 
Blocked vents – to stop cold getting in 
No (or not using) central heating 
Safety issues – overloaded sockets, exposed wires, clothes and furnishings too close to fires/heaters
Heating just one room in the house
Struggling to keep warm - are there blankets or hot water bottles by the chair they sit in?
Eating habits – wrappers and empty cans and no evidence of proper hot meals

Grants and Help Available

Boiler on Prescription Grant

As a homeowner, if your boiler does not work properly or is broken and you are experience ill health you might be able to get central heating installed. The following are a list of the conditions that apply:

    • Chronic Heart Condition,
    • Stroke
    • Cancer
    • Complex Conditions
    • who don't have the finances to replace/repair a faulty central heating system or install it for the first time. Each case must be assessed by the Council's Sustainability Team.


Live Inclusive

Live Inclusive have a scheme called Recharge which could help you make different choices when it comes to your bills and in time, save you money. Anyone with a disability or long term health condition can apply. You do not need to be registered disabled and it can be a self-diagnosed condition which could be physical or hidden. Some of the benefits are:

  • You can receive 8 free LED energy saving bulbs (potential saving of £108.84 per year).
  • Help you find the most appropriate method of bill payment. 
  • Help you budget your finances so you can pay your bills.
  • Carry out small draught proofing measures where appropriate.

To find out more please:

Search The Live Inclusive website, call 01302 592400 or email 

Affordable Warmth

Under the Energy Company Obligation (ECO) scheme energy efficiency measures including but not limited too insulation and heating can be partially funded, but first requires a free survey to understand what is required and to confirm eligibility.

This grant is available to those receiving one of the following benefit:

  • Child Benefit* 
  • Pension Guarantee Credit
  • Income-related Employment and Support Allowance (ESA)
  • Income-based Jobseeker's Allowance (JSA)
  • Income Support
  • Tax Credits (Child Tax Credits and Working Tax Credits)
  • Universal Credit
  • Pension Credit Savings Credit 
  • Housing Benefit 

*Child Benefit qualification is subject to gross annual household earnings


If you do not receive one of the qualifying benefits above, you may still be able to access the ECO scheme, further details will be provided in the near future 

Warm Home Discount

You could get £140 off your electricity bill for winter 2021 to 2022 under the Warm Home Discount Scheme. The money is not paid to you - it’s a one-off discount on your electricity bill, between October and March. 

Winter fuel Payments

If you were born on or before 25th September 1956 you could get between £250 and £600 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’.

You will get your Winter Fuel Payment automatically (you do not need to claim) if your eligible and either:

  • get the state pension
  • get another social security benefit (not Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit)

Cold Weather Payment 

You may get a Cold Weather Payment if you are getting certain benefits or support for mortgage interest. 

You will get a payment if the average temperature in your area is recorded as, or forecast to be, zero degrees Celsius or below for 7 days in a row. You’ll get £25 for each 7 day period of very cold weather between 1 November and 31 March.

Household Support Fund

The Household Support Fund October 2021 to March 2022 has now closed.

This web page will be updated with details of the household support fund in due course.

More information

For more information contact the sustainability unit using the following details. please be aware the best and quickest way to contact is through our email address: 

  • Address: Doncaster Council, Civic Office, Waterdale, Doncaster, DN1 3BU
  • Telephone: 01302 737053
Last updated: 08 September 2022 10:38:41