Household Support Fund

The City of Doncaster Council has decided to provide a one-off payment to households living in Doncaster who receive any of the following;

• Housing Benefit,
• Local Council Tax Reduction,
• Universal Credit which includes the housing element, or
• Means-tested free school meals.

A single payment will be made for food to eligible households of.

• £100 to households with 1 dependent child.
• £200 to households with 2 dependent children.
• £300 to households with 3 or more dependent children.

A dependant child is a child for whom you receive Child Benefit. 

A single payment will be made for energy bills to eligible households of.

• £100 for households with or without children, who meet the eligibility criteria.

In addition to the above, funds will be used for the following preventative support;

• £150,000 will be set aside to support Doncaster’s Food Banks and Hygiene Bank and
• £100,000 will be given to support community hubs to help vulnerable households in the community.
• £400,000 will be allocated to an adapted Local Assistance Scheme. This is to support those people who are in crisis that cannot be supported through the existing Local Assistance Scheme.

If you received a payment under the previous Household Support Fund and we have been able to verify that you still meet the above criteria, you will automatically get these payments and do not need to apply. Payment will be made directly into your bank account using the information you previously provided. You only need to contact us if your bank account has changed since your previous award. If we previously paid you by cheque, you will be sent a cheque again unless you provide us with your bank details.

If you want to provide us with new bank details, or you want us to pay direct into your bank instead of a sending you a cheque please email householdsupportfund@doncaster.gov.uk and provide your name, National Insurance Number, your full address, your bank sort code, account number and name of the account holder.

If you received a payment under the previous Household Support Fund and we have not been able to verify that you still meet the qualifying criteria, we will not pay you automatically and you will have to reapply if you think you are eligible.

Households that have not received a payment previously must also submit an application if they meet the eligibility criteria. 

If you are eligible for an automatic payment, or you successfully apply between now and July, payment will be made as follows.

• Food; Payment will be made to eligible households with children on or around 15 July 2025.
• Energy; Payment will be made to eligible households on or around 15 December 2025.
  We will update this page further when we have more information about payment for applications made after 15 July 2025. 

To claim Household Support Fund, click the button below. The claim for Household Support Fund is made online; Doncaster Digital Venues is a list of locations in Doncaster where you can access a computer to claim. Applications will close Friday 27 February 2026 at 5pm.

Applications may close earlier if the funding is spent.

HOUSEHOLD SUPPORT FUND APPLICATION FORM

Please also read the Privacy Notice which tells you how we will use the information you provide in your application.

Applications can be made by you, your appointee, carer or advocate acting on your behalf.  If you are unable to apply yourself, and have no-one else to help you, you can phone 01302 735336 option 1 for assistance.

It is very important that you give full details when you apply so that we can make sure we take everything into account when we make a decision.

The Government has put information about the financial help available on the gov.uk Help for Households webpage.

If you need help or advice: MoneyHelper brings together the support and services of three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise. Visit www.moneyhelper.org.uk for further information.

The Your Life Doncaster website has useful information and tips for saving money, staying healthy and keeping your home warm. Plus support available locally with the cost of living.

If you need any assistance, please contact us by email at HouseholdSupportFund@doncaster.gov.uk, or by telephone on 01302 735336 (option 1).