Jackie is a Digital Friend at Woodlands Community Library and Hub. Digital Friends provide you with one-to-one support and assistance getting online. She explains why she enjoys introducing people to the internet and the difference it makes to their lives.
Jackie said: “As a volunteer at the library, part of my role includes helping people to get online and teaching them basic computer skills. I love introducing people to the internet and showing them all that it has to offer. I’m currently supporting ten people who drop in and spend time learning the basics. Most of them didn’t know how to use a computer before, but I tell them not to be scared and explain how it can help make their life easier.
“I love seeing the progress they make and watching them become more confident online. Many use their new found skills to open up new opportunities in their lives; it’s really rewarding to know that I’ve helped them make a small difference. I’d encourage anyone to visit their local library and chat with a Digital Friend like myself to see what support there is on offer?”
Use the following links for more information, advice and guidance about 'getting online'.
- Doncaster Online
- MyDoncaster Account
- MyDoncaster App
- Help me get online
- Social Media
- Superfast South Yorkshire Broadband
- Online safety
- Residents' online stories