Insurance Claims

The Insurance Team provide comprehensive insurance advice, arranges/places appropriate insurance cover and handles claims for Doncaster Council and all clients that it directly supports, including Doncaster Children's Services Trust, LEA Schools and St Leger Homes of Doncaster.

Claims against the council

The Insurance Team manages claims against the council such as injury or damage on public highways, injury to employees, motor incidents and St Leger tenants suffering damage or injury caused by the council, Doncaster Children's Services Trust or St Leger Homes.

To make a claim against the council the claimant will need to prove in civil law that we have been negligent and/or breached our statutory duty.

Individuals wishing to submit a claim against the Council can do so by on-line here: DMBC - EvoClaim - Submit new claim

Alternatively, can download the Incident Report Form, available on this page, fully complete it and submit it by email only to

Claims Portal - ID:G01069 (Doncaster Metropolitan Borough Council)

Official Injury Claim Portal -ID:ORG410 (Doncaster Council)

The following policies are in effect:

 Motor insurance  

  • Insurer: Zurich Municipal
  • Policy Number: QLA-03G034-0453-59 
  • Renewal Date: 1 April 2022

 Liability Insurers: 1st April 2017 to date:

  • Insurer: QBE Insurance (Europe) Ltd
  • Policy Number: Y117048/QBE0117A
  • Cover:Employers Liability, Public Liability, Products Liability, Officials Indemnity, Professional Negligence
  • Renewal Date: 1 April 2022
  • NOTE: Doncaster Children's Services Trust insured on this policy from 1/4/2019

 Liability Insurers: 1st April 1993 to 31st March 2017

  • Insurer: Zurich Municipal
  • Policy Number: QLA-03G034-0453 
  • Cover: Employers Liability, Public Liability, Products Liability, Officials Indemnity, Professional Negligence


  • Email:
  • Telephone:  01302 736997
  • Address: Doncaster Council, Civic Office, Waterdale, Doncaster, DN1 3BU
Last updated: 14 June 2022 11:30:02