This Privacy Notice sets out what you need to know about how Doncaster Heritage Services will use your information for the purpose of responding to your enquiries and comments or for marketing purposes. The Council is committed to meeting its data protection obligations and handling your information securely. You should make sure you read and understand this notice before submitting your information to us.
What information about you do we collect?
- personal information – such as: your name, e-mail address, contact number
- special category personal information – such as: any information you provide via our research enquiry form.
How do we collect information about you?
How will your information be used?
- Respond and resolve any enquiries
- Provide you with information about our services
- Screen comments for inappropriate content
- Provide you with information of advertising relating to Heritage Services
- To help us screen for potential risk and fraud
- To improve and optimize our site (for example, by generating analytics about how our visitors browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
The Legal Basis for using your information
The Council collects and uses information about you on the basis that you have given us your consent to do so. You may withdraw your consent and ask us not to use information about you at any time by contacting Heritage@doncaster.gov.uk
Who will your information be shared with?
- Google Analytics to help us understand how our customers use our site. You can opt out of Google Analytics here https://tools.google.com/dlpage/gaoptout
The Council will never sell your information to anyone else.
How long will we keep your information?
Time information kept for
Completing an enquiry/contact form
2 years after the enquiry/contact is completed.
Signing up for our Newsletter
1 week following unsubscribing
- to be informed of our use of information about you;
- of access to information about you;
- rectify information about you that is inaccurate;
- to have your information erased (the ‘right to be forgotten’);
- to restrict how we use information about you;
- to move your information to a new service provider;
- to object to how we use information about you;
- not to have decisions made about you on the basis of automated decision making;
- to object to direct marketing; and,
- to complain about anything the Council does with your information (please see the ‘Complaints’ section below).
Changes to this privacy notice
Data Protection Officer (DPO)
- monitoring the Council’s compliance with data protection law;
- providing expert advice and guidance on data protection;
- acting as the point of contact for data subjects; and,
- co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).
The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them. They can be contacted via the methods below:
Telephone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.