Freedom of Information

Requests for information under the Freedom of Information Act 2000 must be made in writing and include your name, postal or email address and details of the information required.

Before you make a request for information, please check whether the information is already available on our website or has already been made public.

As a Public Authority Doncaster Council is required to provide advice and assistance to people who have made or who are thinking of making a request. This will help applicants understand their rights under the Act and identify the information they want.


You can either ask for a copy of the requested information, to inspect records held, or even to be provided with a summary of the information.

You should expect a response within 20 working days.


If any of the information requested is exempt from release you will be told which of the exemptions has been relied on to withhold the information and why.
There are 23 exemptions within the Act. See the Ministry of Justice web page for further details

  • certain information relating commercially sensitive and confidential information
  • environmental Information can be accessed through the Environmental Information Regulations
  • if you wish to access information about yourself you should use your rights under the Data Protection Act. Personal data about other people cannot be released to do so would breach the Data Protection Act
  • if you already have reasonable access to the information the authority is not obliged to provide it to you. In example if information is available through a publication scheme the public authority can simply direct you to its scheme
  • some of the exemptions require the public authority to consider whether it is in the public interest to withhold information
  • consideration of public interest arguments may take longer than the 20 working days normally allowed for responding to requests, you will however be advised of any delays


Most requests are free but you might be asked to pay a small amount for photocopies and postage.
Where the cost of meeting your request is more than the legal limit (currently about 18 hours of working time or £450), we’ll advise you and give you the opportunity to narrow your request.
In other cases where we have to spend money to give you information, we may ask you to pay this amount. We’ll always let you know if there are any costs in meeting your request. You can then decide whether you want to go ahead with your request. If a fee is chargeable it must be paid before any information is searched for.

Publication scheme

The Freedom of Information Act requires every public authority to adopt and maintain a publication scheme and to publish information in accordance with the scheme. The council's publication scheme is intended to be a guide to the information which we routinely publish. You can download our Publication Scheme document to find out more:

Publication Scheme
Download (271KB)


If you are not happy with the response you receive you should first complain to the Council, details of how to do this will be included in your response.

If you are still unhappy you may contact the Information Commissioners Office who will decide whether the request has been handled appropriately.

For other information about the Act, see the Information Commissioners Office

Making a Request

As set out above, the information you require may already be available by other means, however, should you wish to make a Freedom of Information request, you can do so by emailing 

Last updated: 21 July 2020 07:47:08