This Privacy Notice sets out what you need to know about how Doncaster Council will use your information for the administration of financial assessments for social care services.
What information about you do we collect?
- personal information – such as: your name, address, date of birth, national insurance number, and telephone number
- Information about your next of kin and people who act for you such as appointees and representatives
- Financial information such as benefit details and other income you receive, savings and investments and money you pay out that is relevant to the assessment including expenses relating to any disabilities
- Detailed information about a property if this is offered as equity in support of a Deferred Payment Agreement (DPA) such as valuation, ownership details, mortgages or other secured loans, insurance, rental income or any other information relevant to the DPA
How do we collect information about you?
- By asking you or others to complete a financial assessment form
- When you or someone on your behalf contacts the financial assessment team
- From incoming correspondence such as emails or letters
- Financial information from the Council’s Housing Benefit and Council Tax Support team or the Department for Work and Pensions about your welfare benefits for the purpose of completing and verifying your details
- From the registrar of births, deaths and marriages
- From the Council’s Adult Social Care Team
- From HM Land Registry if you own a property that is included in your financial assessment
How will your information be used?
- Work out if you are entitled to financial assistance from the council towards your care and support costs.
- Work out if you might be entitled to other income and benefits you are not claiming
- Safeguard you against financial abuse
- Recover any unpaid care charges
- Help prevent and detect fraud (under the National Fraud Initiative)
The Legal Basis for using your information
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Legal Basis - GDPR
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(1)(b) Because to do so is necessary to take steps at your request to enter into a contract for this service, or for the performance of a contract to which you are party.
(1)(c) processing is necessary for compliance with a legal obligation to which the controller is subject.
The Care Act 2014 (section 14) which gives the Council the power to charge you for adult care and support services you may be assessed to receive.
The Care Act 2014 (section 17) and The Care and Support (Assessment of Resources) Regulations which impose a duty on local authorities to carry out an assessment of your financial resources to determine the amount you may need to contribute towards any care and support services you may be assessed to receive.
Social Security Regulations issued under sections 30 and 31 of the Welfare Reform Act 2012 which allow us to collect, use and store information held by the Department for Work and Pensions about your welfare benefits for the purpose of completing a financial assessment for adult care services.Local Audit and Accountability Act 2014.
Information required by contract (or information required to enter into a contract) You are required to provide us with your information to receive this service. The consequences of not providing the information requested is that you may lose any financial assistance from the council towards your care and support fees.
Who will your information be shared with?
- The Council’s Housing Benefit and Council Tax Support Team
- The Department for Work and Pensions
- The Council’s Accounts Receivable Team to help resolve payment or debt enquiries
- The Council’s Legal Services Team to assist in the recovery of unpaid care charges and the administration of the Deferred Payment Scheme
- Cabinet Office for the National Fraud Initiative (NFI). You can find more information about the NFI at: http://www.doncaster.gov.uk/services/the-council-democracy/the-national-fraud-initiative-and-data-matching
- Policing Authorities for the prevention and detection of a crime
- The Council’s Safeguarding Team or Adult Social Care
- The Office of the Public Guardian
- Solicitors if they are acting on your behalf
The Council will never sell your information to anyone else.
How long will we keep your information?
Information in relation to your financial assessment will be kept for 7 years from last contact made by or to the Council.
- to be informed of our use of information about you;
- of access to information about you;
- rectify information about you that is inaccurate;
- to have your information erased (the ‘right to be forgotten’);
- to restrict how we use information about you;
- to move your information to a new service provider;
- to object to how we use information about you;
- not to have decisions made about you on the basis of automated decision making;
- to object to direct marketing; and,
- to complain about anything the Council does with your information (please see the ‘Complaints’ section below).
Changes to this privacy notice
Data Protection Officer (DPO)
- monitoring the Council’s compliance with data protection law;
- providing expert advice and guidance on data protection;
- acting as the point of contact for data subjects; and,
- co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).
The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them. They can be contacted via the methods below:
Telephone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.