Privacy Notice - DEFRA Property Flood Resilience Recovery Support Scheme

The Council is committed to meeting its data protection obligations and handling your information securely. You should make sure you read and understand this notice before submitting your information to us. This Privacy Notice sets out what you need to know about how Doncaster Council will use your information for the provision of funding to improve flood resilience in properties.

 For the application form please visit the following page: Property Flood Resistance (PFR) Grant Application

What information about you do we collect?

For the processing to which this notice relates to be carried out we use the following information:
  • Personal information – such as your name, address, telephone number, property details

How do we collect information about you?

We collect your information from you directly via the online application form.

How your information will be used

Your information will be used to assess your suitability to receive grant funding in order to improve the flood resilience of your property. If suitability is confirmed we will use your details to process the grant, to monitor the scheme and to comply with financial regulations and legislation.

The funding is provided to DMBC from DEFRA. Information will be provided to DEFRA regarding your application and payment for statistical monitoring purposes and to ensure compliance with financial regulations and legislation.

If you are not eligible for grant funding from DEFRA, we will share your information with South Yorkshire Community Fund who may be able to provide other funding to you.

The Legal Basis for using your information

The legal basis for the council to process your information is that the processing is necessary for the performance of a task carried out in the public interest and in the exercise of official authority.

Who will your information be shared with?

We sometimes need to share your information within the Council or with other organisations. We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to.

We will also share your information with surveyors appointed by the Council and as detailed in the ‘How your information will be used’ section.

The Council will never sell your information to anyone else.

How long will we keep your information?

We will keep your information for 7 years for administrative and audit purposes (following final payments). We will then securely delete the information.

Your rights

The law gives you specific rights over your information. These rights are:
  • to be informed of our use of information about you;
  • of access to information about you;
  • rectify information about you that is inaccurate;
  • to have your information erased (the ‘right to be forgotten’);
  • to restrict how we use information about you;
  • to move your information to a new service provider;
  • to object to how we use information about you;
  • not to have decisions made about you on the basis of automated decision making;
  • to object to direct marketing; and,
  • to complain about anything the Council does with your information (please see the ‘Complaints’ section below).
Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them. You can request information about yourself by making a subject access request on this page of the Council’s website.

Changes to this privacy notice

This notice is kept under regular review to make sure it is up to date and accurate.

Data Protection Officer (DPO)

The Council is required by law to have a DPO. The DPO has a number of duties, including:
  • monitoring the Council’s compliance with data protection law;
  • providing expert advice and guidance on data protection;
  • acting as the point of contact for data subjects; and,
  • co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).
The Council’s Data Protection Officer can be contacted by email at 


If you are unhappy with the way in which your information has been handled you should contact the Council’s Data Protection Officer so that we can try and put things right. Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO). The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them.

They can be contacted via the methods below:
  • Website:
  • Telephone: 0303 123 1113
  • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.


Last updated: 08 June 2022 09:43:01