COVID-19 Test Request - Privacy Notice

This Privacy Notice sets out what you need to know about how Doncaster Council will use your information for a COVID-19 test request.

 The Council is committed to meeting its data protection obligations and handling your information securely. You should make sure you read and understand this notice before submitting your information to us.

What information about you do we collect?

For the processing to which this notice relates to be carried out we use the following information:

  • personal information – such as: your name, address, email address, telephone number, date of birth, information about your job, employer and the sector you work in.   
  • special category personal information – such as: any health details relevant to COVID-19

How do we collect information about you?

We collect your information from you directly by asking you to complete one of our online forms or from you when you contact us by phone.

How will your information be used?

Your information might be used to:

Assess your eligibility for a COVID-19 test.

Make a referral to Doncaster CCG and Doncaster Bassetlaw Health Trust (DBHT) to arrange a COVID-19 test where applicable.

The Legal Basis for using your information

The legal basis which we rely on to use the information is:

(1)(c) to do so is necessary because of a legal obligation that applies to the Council
(1)(e) to do so is necessary for the performance of a task carried out in the public interest, or in the exercise of official authority
(2)(g) processing is necessary for reasons of substantial public interest
(2)(i) processing is necessary for reasons of public interest in the area of public health

Who will your information be shared with?

We sometimes need to share your information within the Council or with other organisations. We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to. For staffing/resourcing matters we may need to share your information with:

  • Managers within your organisation
  • Doncaster & Bassetlaw Health Trust for processing the test requests
  • Doncaster CCG

In certain cases we may also share your information with other individuals and organisations. For example, if you make a complaint to your Councillor, or if the sharing would help with a safeguarding issue, or help prevent a crime. Sometimes, we might share your information without your knowledge.

The Council will never sell your information to anyone else.

How long will we keep your information?

We will keep your information for different periods of time, depending on what we are using it for. We only keep your information for as long as we need to, after which we will securely delete the information – the table below sets out typical timescales for each activity:


Time information kept for

Covid19 request and outcomes

A maximum of 1 year for personal details (in line with Government requirements during this Pandemic)

Following this period only numbers of positive/ negative results will be kept (no personal details)

Your rights

The law gives you specific rights over your information. These rights are:

  • to be informed of our use of information about you;
  • of access to information about you;
  • rectify information about you that is inaccurate;
  • to have your information erased (the ‘right to be forgotten’);
  • to restrict how we use information about you;
  • to move your information to a new service provider;
  • to object to how we use information about you;
  • not to have decisions made about you on the basis of automated decision making;
  • to object to direct marketing; and,
  • to complain about anything the Council does with your information (please see the ‘Complaints’ section below).
Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them. You can request information about yourself by making a subject access request on this page of the Council’s website.

Changes to this privacy notice

This notice is kept under regular review to make sure it is up to date and accurate.

Data Protection Officer (DPO)

The Council is required by law to have a DPO. The DPO has a number of duties, including:

  • monitoring the Council’s compliance with data protection law;
  • providing expert advice and guidance on data protection;
  • acting as the point of contact for data subjects; and,
  • co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).
The Council’s Data Protection Officer can be contacted by email at 


If you are unhappy with the way in which your information has been handled you should contact the Council’s Data Protection Officer so that we can try and put things right.

Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO). The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them. They can be contacted via the methods below:


Telephone: 0303 123 1113

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.


Last updated: 21 January 2021 16:14:59