Doncaster Council (the Council) uses information about individuals so that we can commission a range of services to meet the needs of children, young people and families in Doncaster. The Council is committed to meeting its data protection obligations and handling your information securely. This Notice sets out what you need to know about how we will use your information. You should make sure you read and understand this notice before submitting your information to us.
What information about you do we collect?
• personal information (such as: your name, address, telephone number)
• sensitive personal information (such as: ethnicity, information about physical and mental health if it is relevant to the commissioned service.)
How do we collect information about you?
How will your information be used?
The Legal Basis for using your information
|Service user and market engagement||This may be anonymised for research activities, trending and planning of services but explicit consent will be required for any identifiable information |
Services are commissioned in accordance with The Children and Families Act 2014 and the Care Act 2014
|Commissioning of services||Because to do so is necessary to take steps at your request to enter into a contract for this service |
Services are commissioned in accordance with the Children and Families Act 2014 and the Care Act 2014 and the Public Contract Regulations 2015
|Contract Monitoring of commissioned services and review of service delivery||Because to do so is necessary to monitor and review the performance of a contract to which you are a party|
|Complaints – to process personal information if it relates to a compliant where you have asked us to be involved to seek a resolution or where an issue has been raised regarding a service provision we have commissioned||Explicit consent is provided to action complaints containing identifiable information|
|Direct payments for personalised budgets||Because to do so is necessary to take steps at your request to enter into a contract for this service, or for the performance of a contract to which you are party. The Short Breaks Regulations as per the duty in the The Care Act 2014 and SEND code of practice|
|Safeguarding||To do so is necessary because of a legal obligation, Education Act 1989 Section 47, Children’s Act 2004 Sect 11, The Education (independent school standards) regulation 2014, The Mon-Maintained Special Schools (England) Regulations 2015 that applies to the Council. It is not always possible to rely on explicit consent to process information for safeguarding purposes.|
Where the legal basis is consent of the data subject
Where the subject is obliged to provide their information by contract (or their information is necessary to enter into a contract)
Where the subject is obliged by law to provide their information
Who will your information be shared with?
• Your Councillor (for example, if you have made a complaint to them about the Council);
• Project partners
• Your care provider
• Evaluation panel for tenders
• Doncaster Clinical Commissioning Group
• Doncaster Children’s Services Trust
We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to. Sometimes, we may share your information without your knowledge; for example, to prevent or detect crime or benefit fraud.
How long will we keep your information?
These rights are:
• to be informed of our use of information about you;
• of access to information about you;
• rectify information about you that is inaccurate;
• to have your information erased (the ‘right to be forgotten’);
• to restrict how we use information about you;
• to move your information to a new service provider;
• to object to how we use information about you;
• not to have decisions made about you on the basis of automated decision making;
• to object to direct marketing; and,
• to complain about anything the Council does with your information (please see the next section).
Some of the rights listed above apply only in certain situations, and some have a limited effect.
Your rights are explained further in the Subject Rights Procedure on our website, as is how to make a request under one or more of them.
You can access information about yourself by making a subject access request at the following page of the Council’s website: Subject Access Request
Data Protection Officer (DPO)
• monitoring the Council’s compliance with data protection law;
• providing expert advice and guidance on data protection;
• acting as the point of contact for data subjects; and,
• co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).
The Council’s Data Protection Officer can be contacted at firstname.lastname@example.org
If you are unhappy with the way in which your information has been handled you should contact the Council’s Data Protection Officer so that we can try and put things right.
Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO). The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them. They can be contacted via the methods below:
Telephone: 0303 123 1113
Post: Information Commissioner’s Office