Armed Forces and Veterans Support - Privacy Notice
This Privacy Notice sets out what you need to know about how the City of Doncaster Council will use your information for the purpose of providing support to our Armed Forces community.
The Council is committed to meeting its data protection obligations and handling your information securely. You should make sure you read and understand this notice before submitting your information to us.
What information about you do we collect?
• personal information – such as: your name, address, telephone number
• special category personal information – such as: your information about your physical and mental health
• Information relevant to your military service – such as Service Number, branch of military and length of service
How do we collect information about you?
How will your information be used?
• allow City of Doncaster Council or its’ Doncaster Armed Forces Covenant Board (DAFCB) partners to make contact with those requesting or in need of support,
• facilitate meeting and events,
• communicate with you to keep you updated with news via our newsletters and other methods,
• signpost you to support available from appropriate partner organisations; and/or
• provide you with direct support from the Council to access public services such as, healthcare, housing, employment, education and welfare.
The Legal Basis for using your information
To process special category data, the Council relies on the legal basis that processing is necessary for the purposes of carrying out obligations and exercising specific rights in the field social security and social protection law.
Consent (and withdrawing consent)
You may withdraw your consent and ask us not to use information about you for these purposes by emailing firstname.lastname@example.org
Who will your information be shared with?
• Doncaster Armed Forces Covenant Board (DAFCB) partners – such as the Department for Work and Pensions. military charities, healthcare or housing providers
• The armed forces – such as the Army, Navy or Royal Air Force.
In certain cases we may also share your information with other individuals and organisations. For example, if the sharing would help with a safeguarding issue, or help prevent a crime. Sometimes, we might share your information without your knowledge.
The Council will never sell your information to anyone else.
How long will we keep your information?
We will keep your information for only so long as is necessary – the table below sets out typical timescales for each activity:
|Activity||Time information kept for|
Retention of personal data to allow contact to be made with the individual and support assigned where necessary.
Personal data used for the purpose of sending newsletters and other related communications
|Deleted when consent is withdrawn or if you choose to un-subscribe|
• to be informed of our use of information about you;
• of access to information about you;
• rectify information about you that is inaccurate;
• to have your information erased (the ‘right to be forgotten’);
• to restrict how we use information about you;
• to move your information to a new service provider;
• to object to how we use information about you;
• not to have decisions made about you on the basis of automated decision making;
• to object to direct marketing; and,
• to complain about anything the Council does with your information (please see the ‘Complaints’ section below).
Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them.
You can request information about yourself by making a right of access request on this page of the Council’s website.
Changes to this privacy notice
Data Protection Officer (DPO)
• monitoring the Council’s compliance with data protection law;
• providing expert advice and guidance on data protection;
• acting as the point of contact for data subjects; and,
• co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).
The Council’s Data Protection Officer can be contacted by email at email@example.com
Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO). The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them. They can be contacted via the methods below:
Telephone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
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