The Governance Service provides a comprehensive, professional, administrative and advisory service to support School Governors, Chairs and Headteachers through a selection of packages available.
The main component of the service is the Clerking Service which undertakes the following duties:
compilation and circulation of agendas
maintenance of the schedule of meetings
provision of a Clerk for at least one Governing Body meeting per term in line with the package purchased
production of draft minutes and action sheets from each meeting
subscription to the National Governors Association (NGA) and access to Learning Link
providing advice and guidance at meetings
access to Governor training
For further details of the packages available please contact the Governance Service telephone 01302 737279 or email firstname.lastname@example.org
General Enquiries: 01302 737111/737193
email@example.com Fax: 01302 737342
Wendy Heath, Governance Manager : 01302 737279
Gary Price, Business Support Officer : 01302 737193
Susan French, Business Support Officer : 01302 737111
Tracy Johnson, Business Support Officer : 01302 737194
Lacey Anderson, Business Support Officer: 01302 737465
Comments and complaints
Staff in the Governance Service are committed to providing a high quality service. However, there are times when things may not go as planned and if this happens the Service would like the opportunity to apologise and put things right.
If you ever wish to make a comment or are dissatisfied with the service you receive, please let a member of the Governance Service know. You can contact them by phone, in writing or by e-mail. You will normally receive a full response within ten working days.
In the unlikely event that you find it necessary to complain, the Governance Service will do the following:
Send you a letter or e-mail to confirm it has been received, and the Service is dealing with your complaint.
Investigate the complaint and put things right where necessary.
Settle your complaint and send you a full response within five working days where possible.
Tell you how you can have your complaint investigated further if you are not satisfied.