Coronavirus (COVID-19)

We are working closely with our NHS colleagues, and other public sector organisations to ensure that the people of Doncaster are kept well informed.

New multi-million pound Coronavirus action plan to help the most vulnerable in Doncaster - Issued 20 March

Mayor Ros Jones has today announced a 10-point plan to help people, communities, businesses and arts and leisure get through the COVID-19 emergency.

The plan includes a three month Council Tax payment holiday for households struggling to pay due to the crisis. St Leger Homes tenants will also be given a similar financial break with their rents.

These are just two points in a  £5m 10-point action plan drawn up by Mayor Ros Jones, her cabinet and the council’s leadership team on top of planning, dealing and support the NHS in the emergency and trying to keep as many council services running for as long as possible. The plan is in addition to Government support and is designed to help the most vulnerable and those who support them.

The plan includes:

  • Creating a £5m fund to support the Doncaster response to coronavirus
  • Three month council tax holiday for people struggling financially
  • Three month rent holiday for struggling council house tenants and encourage private landlords to support tenants who are in financial hardship
  • The Council will continue to offer free school meals in the community and provide a service to the children of key workers and looked after children in schools
  • The council making quicker payments to small businesses and providers to help keep their businesses afloat and boost their cash flow
  • Buying as many goods and services locally as possible to support Doncaster businesses – current local spend is 70% Work with local businesses to direct food supply chains to help meet community needs
  • Redeploy Council staff flexibly and effectively where they are needed to support the emergency response
  • Putting together isolation packs to support people and families in need
  • Offering local artists the opportunity through an art and culture fund to keep working
  • Boosting funding for on the ground voluntary groups so they are in a better position to help and act quicker

“We are in unprecedented times and we all need to pull together. As a council we are one of the biggest organisations in Doncaster and we want to help deal with one of the most challenging crises many of us have had to face. We will lead, support and use our strengths to shield the most vulnerable from school children not having a square meal to older people being isolated at home. We are changing what we do from our usual duties to switch gear into supporting people who need us,” said Mayor Jones.

“As well as our plan, I would ask others who are in a position to help such as private landlords, community and sporting groups to come together and offer a united force for good to get through this.

“We have looked at what we do as a council on a daily basis and we will make things easier for people such as removing as much red tape as possible to get payments to people and businesses, helping sectors recruit the workers they need and relooking at our fees and charges to see if there is any give in the system to make things easier – the council tax and tenants’ rent holidays are prime examples of this.

“Let us all think about what we can do to help our neighbour and community. I would ask you to be patient, kind, not panic buy or be selfish. This crisis will last some time and we do need to show that Doncaster can brave any issues and come together. Thank you.”

Further details of each point in the plan will be made available shortly.

For the latest information and advice about Coronavirus please visit:

There are new Twitter  and Facebook  Coronavirus devoted accounts for all the latest news with all partners in the borough including the NHS @CovidDoncaster

Government guidance can be found at: 

Public Health England and Doncaster Council statement on COVID-19 in the borough - Issued 19 March

Doncaster Council continues to work with Public Health England (PHE) and NHS colleagues to respond to Coronavirus (COVID-19) in Doncaster.

Dr Rupert Suckling, Doncaster’s Director of Public Health, said: “I can confirm that we have the first confirmed cases of Coronavirus in the borough. I’d like to reassure people that we are working with health colleagues to do everything we can to stop the virus spreading and ensure the people of Doncaster are protected.

“Public Health England (PHE) figures * show that we currently have three confirmed cases in our borough, and this was not unexpected. We fully anticipated in a population of over 300,000 there would be cases and this would happen over time. This is why our services have planned for, and are ready, for this situation.”

Health services and local authorities are appealing for people to follow national Government guidance to prevent further spread of the illness and limit the numbers affected.

The latest advice is:
  • if you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started.
  • if you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill.
  • it’s important for everyone to see the ending isolation guidance for more information.
The most common symptoms of COVID-19 are recent onset of a new continuous cough and/or a high temperature (37.8 degrees or higher).

Dr Mike Gent, Deputy Director, Health Protection at Public Health England Yorkshire and the Humber, added: “For most people, coronavirus (COVID-19) will be a mild infection and following this advice will help protect communities and slow the spread of the virus. You do not need to call NHS111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after isolating, then you should contact NHS 111 online . If you have no internet access, you should call NHS 111.

“It remains crucial for everyone to wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing and blowing your nose, or after being in public areas where other people are doing so. Use hand sanitiser if that’s all you have access to. To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue away immediately. Then wash your hands or use a hand sanitising gel.

“We can expect further cases in our local communities, but now the national response to COVID-19 has moved to the ‘delay’ phase, tests are being prioritised for those who require hospital care for pneumonia or acute respiratory illness – while we continue to investigate outbreaks, ie where several cases are connected, especially in a particular setting such as a care home.

“This change will be reflected in the surveillance data we report which will monitor, support and inform the public health actions we are taking while no longer providing a running commentary of individual cases.”

*The PHE COVID-19 dashboard gives a guide to cases confirmed in Local Authority areas, but it’s important to be aware that testing is now being prioritised for hospital patients

Statement on Coronavirus by Mayor Ros Jones - Issued 17 March

“I want to reassure our communities in Doncaster that we along with our NHS organisations and other partners in the borough have been planning for Coronavirus. We appreciate this is an extremely unsettling time for people and they are concerned about what is happening on a daily basis. The scale of the effects of this pandemic are being assessed each day for our borough. I do want to reinforce that we do have plans in place and have been planning behind the scenes. These plans are being updated to deal with the emerging situation.

Public Health is leading on the response to this pandemic and we are supporting them through our emergency planning role. Myself and my cabinet and councillors are being regularly updated on the national position and guidance.

Please follow the guidance and read the information that is on our website and follow us on MyDoncaster Twitter and Facebook.

As a council, we will be ensuring we have people and resources in place to ensure as many council services will continue to run whilst ensuring the health and safety of our residents and staff.

If you need council services, then please go online to request them and if you do have symptoms, do not come in to any of our offices or facilities.

We do not know precisely how long this crisis will go on for – it could be months - so I would ask for our borough to come together and to support each other, be kind and patient and follow national advice. We all need to stay well and safe and care for people around us."

You can follow our Coronavirus Doncaster updates on social media @CovidDoncaster.


Doncaster Community Hub

We have launched a Community Hub in response to the COVID-19 crisis, to ensure the most vulnerable people across the borough will be supported during the coming weeks. To access help and support from Doncaster Community Hub or to volunteer call 01302 430300, email online chat

Stay at home to stop Coronavirus spreading

Everyone must stay at home to help stop the spread of Coronavirus.

This includes people of all ages – even if you do not have any symptoms or other health conditions.

You can only leave your home:

  • to shop for basic essentials – only when you really need to
  • to do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
  • for any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
  • to travel to and from work – but only where this is absolutely necessary

To choose a different language please use the Translate link  Image of translate button at top of website at the top of this website.

Public Health England have released British Sign Language (BSL) versions of social media resources explaining to households who suspect COVID-19 infection what to do.


Last updated: 01 April 2020 13:02:41