Since opening The Community Hub has focused on supporting our most vulnerable residents. It has already helped so many people across Doncaster. It is a central point of support for any issues that have arisen due to the coronavirus.
Contact our Community Hub
Anyone who needs help and has no other support can ring the Helpline.
Please note the Community Hub is open 7 days a week from 8am - 6pm.
If your enquiry is an emergency that cannot wait until the Community Hub Helpline is open, please telephone the Council’s emergency out of hours on 01302 341628.
- Money problems
- Support for parents
- Mental Health and Wellbeing support
- Coronavirus Advice
- List of community groups and foodbanks offering support
Frequently asked questions
What can the Community Hub help with?
- Money troubles
- Support caring for children
- Providing someone to talk to
- Concerns about neighbours or family members
- Signpost and support to others who can help including local volunteers
Can I get help more than once?
Can I attend the Hub in person?
How do I access the Hub?
Anyone who needs help and has no other support can ring the Helpline or email the Hub.
- HELPLINE: 01302 430300
- EMAIL: firstname.lastname@example.org
You can use this to request support for someone who you feel is vulnerable and has no other help, to enquire on someone’s behalf if they have any queries about their support or to report on any feedback about the support received.
Can anyone contact the Hub if they have a concern?
If however you feel that there is a safeguarding concern, risk to life or criminal act then please report this in the usual way.
What else is available to people?
We have also been working with members, voluntary and community sector organisations to collate information about what support is available for people as well as identifying what support those groups may need and to identify what gaps there may be. People are signposted into this support if they need it.
What help is available for community groups and volunteers who are already helping people?
What people say about the community hub
A 70 year old lady who lives in Kent contacted the call centre to register her 98 year old mother who lives in Intake said that staff couldn't be any more helpful. Her mother has support from her neighbour, but the call put the lady's mind at ease and she was reassured the help is there if needed.