Services for deaf, deafened and hard of hearing adults

The Sensory Team provide services for adults with a hearing impairment.

What we provide

  • Advice, guidance and information
  • Help people to become more independent
  • Equipment/adaptations to the home
  • Social work support for individuals and families

Specialist needs assessment

The first stage will be an assessment of your needs.  If you are eligible for services because of risks to your independence and safety, you will be offered support, advice or services to assist you.

How to contact us

Drop-in service below:-

Advice/Information 

Deaf Community Centre, Milton Walk, St James Street, Doncaster DN1 3QG

March-December only -  Held every two weeks Monday - 10.30am-11.30am

 

Civic Building, Waterdale, Doncaster DN1 3BU

Tuesday 1pm-4.30 pm

Thursday 9am-12:30pm 

 

By Post:

Sensory Team

Adults Health, Well Being and Culture

The Martin Wells Centre

Thompson Avenue

Edlington

DONCASTER      DN12 1JD

Telephone: 01302 737701

Textphone: 18001 01302 737701

WhatsApp or SMS: 07979 031116

Email: sensory.team@doncaster.gov.uk

 

All phone lines and text messages will be responded to between 9 am – 5 pm, in an emergency contact Adult Social Services Out of Hours on 03000 218996, or suitable emergency service.

If you require information in another language please ask about our interpreting service.

 

Interpreting Service

An independent British Sign Language / Lip speaking, Deaf / Blind interpreting service is available, provided by Royal Association for Deaf people (RAD).  

How to book:

For BSL click here

 

BSL: Video message to 07974 325563 via message or WhatsApp.

SMS or WhatsApp: Send a text of WhatsApp message to 07974 325563.  

Voice: 0300 688 2626

RAD will require a booking form but understand that not everyone has access to email or website.  They can support you to book via SMS if you require.

 

Online Booking form  

Book an interpreter - Royal Association for Deaf people

Or

Use down loadable booking form - See document at bottom of page.

 

Send a completed booking form to communicationservices@royaldeaf.org.uk

 

You can find out more about Royal Association for Deaf people Interpreting Services - Royal Association for Deaf people

Voice:  0300 688 2626

 

Hearing Aid Services

Hearing aids are provided by the National Health Service.  Contact your doctor who may refer you to Hearing Rehabilitation Centre, Sandringham Surgery, Level 1, Sandringham Road, Intake, Doncaster DN2 5JH. 

If you already have a Health Service hearing aid there is:-

Replacement batteries supplied by post: - Contact Hearing Centre  

Repair service by appointment only: at Hearing Rehabilitation Centre, Sandringham Road.  You can access this service by voice (01302) 644950,  Textphone 07796174900 or email at dbth.hearing.rehab@nhs.net

  

Citizens Advice - Deaf Advice Service

Civic Office, Waterdale, Doncaster  DN1 3BU

By Appointment only

(Available Monday, Tuesday & Wednesday)

Contact us: 

Email: deaf@citizensadvice-doncasterborough.org

Or

Phone: 07378905716 (TEXT ONLY)

Last updated: 22 April 2025 07:56:58

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