Potholes

What is this for?

To report a pothole.

Potholes, as defined in our Pothole Policy, are usually isolated failures in a bituminous/tarmac surfaced road, footway or cycleway that have an abrupt difference in level and may impact on the safety of the highway user.

If you believe the problem is dangerous and could cause an emergency situation, please ring during office hours (Monday to Friday 8:30am - 5pm) 01302 736000 or outside of these hours 01302 323444.

What is it going to cost?

Free to use.

What we need from you

When reporting a pothole we require information such as:

  • Location (street name, area/village)
  • Approximate size
  • Depth
  • Amount (if there are multiple potholes at the same location)

What you should expect from us

Our team aim to inspect any reported issue within five working days of receiving your report.

More information

The severity of the pothole and, therefore, the criteria for attention is determined by the risk it poses to road users. The factors taken into account include size and depth of pothole; traffic type, speed and volume; road alignment and visibility and also the position in relation to road width. Potholes can also appear on pavements, footways or footpaths.

Do it Now
Last updated: 11 June 2021 15:17:30