Understanding your rights and responsibility under a tenancy will assist landlords and tenants in helping to make sure lettings run smoothly and that both parties have a clear understanding of their relationship. Deposits in the private rented sector now need to held centrally in a government operated scheme. Eviction can be a complex area of the law and the requirements to be able to use eviction notices has changed.
If you are having problems paying your council bills, you should let us know as soon as possible.
We have a statutory duty to keep the housing conditions in our area under review with a view to identifying any action that may need to be taken to address housing disrepair issues. In the majority of cases we will seek to form agreements to secure property improvement, however in some circumstances we will use legal enforcement measures to secure improvement if tenants are at risk.
You can make a complaint to the planning enforcement team whenever you suspect there is a breach of planning.
If we pay you too much benefit, known as an overpayment, we will usually ask you to pay this back to us.
A planning complaint can be made whenever you suspect there is a breach of planning.
Tenants are protected from illegal eviction and harassment by the Protection from Eviction Act (1977). It's vitally important that you feel safe and secure in your home and you should not tolerate threats or harassment from your landlord. There are clear legal processes to follow if your landlord wishes to end your tenancy. If they fail to follow these steps they may be acting illegally and the Housing Enforcement team can intervene.
From 1st June 2019, most tenant fees are now banned. The ban also applied to guarantors
How you can report an empty property and what we're doing to address them.
We recognise that most landlords fully understand their obligations to keep electrical installations in repair and good working order and that most already undertake regular electrical safety checks. However the regulations are changing and formal requirements for inspection at intervals of no more than five years are being phased in with effect from 1st June 2020.