Contact the council

Please use the contact details on this page for all general enquiries, which will be passed onto the relevant service.

Contact us

Do it online:

My Doncaster app:

  • Using your iPhone or android smartphone you can let us know what’s happening in your area
  • Visit our My Doncaster app page for instructions on how to download and use the My Doncaster app


  • Rather than emailing us, we invite you to make use of our Apply for it, Report it and Pay for it pages which are rapidly expanding as more of your council services go digital.


  • 01302 736000 - opening times are Monday to Friday 8.30am - 5.00pm

Emergency out-of-hours number

  • 01302 341628

This is a service provided outside normal office hours (including weekends and holidays)

Postal address

  • Doncaster Council, Civic Office, Waterdale, Doncaster, DN1 3BU

In person visit

The One Stop Shop, Civic Office, Waterdale, Doncaster DN1 3BU

Open between the hours of 8.30am - 5.00pm - Monday to Friday located on the ground floor of the Civic Building in Waterdale for out-of-hours queries use the Emergency Out of Hours telephone number above.

Social media

  • Twitter - link to the council's Twitter page
  • Facebook - link to the council's Facebook page
  • for links to our services' social media pages visit our Social media page
  • we monitor our main Twitter and Facebook accounts Monday - Friday 9am to 5pm (except bank holidays and public holidays)
  • if you contact us via either of these channels during these times we will try to reply as soon as possible
  • we can’t promise to respond to all comments or questions via social media so if your query is urgent please contact us online or email

Mayor of Doncaster 

Contact your councillor eForm:

More information

Last updated: 18 February 2019 10:51:31