If you are worried about debt or struggling to manage your finances, it can be difficult to know where to turn for help. In addition to the Council, there are various independent agencies and charities offering free, independent and confidential advice who may be able to help.
Speak to the Council Tax Team
If you are having difficulty paying your Council Tax, the best way to get help and advice about what to do, is by contacting the Council Tax team.
By phone on 01302 734454, or
by emailing email@example.com.
Our staff will be sympathetic of your situation and will work with you to try and put arrangements in place that take your financial circumstances into account.
You can also visit our having difficulty paying page for more information.
If you need further advice, there are a range of charities and non-profit organisations who offer free help and advice who may be able to help you.
An independent charity providing free, confidential and impartial advice on the issues affecting people’s lives.
Tel: Doncaster Borough Advice line number: 0808 278 7955 or National Advice line number: 0800 144 8848
Citizens Advice Doncaster Borough has several local offices located around Doncaster, details of which can be found at www.citizensadvice.org.uk/local/doncaster-borough
Money Advice Service
Set up by the Government, they offer free impartial money advice over the phone and online.
Tel: 0800 138 7777
National Debt Line
An independent charity offering free, impartial and confidential debt advice.
Tel: 0808 808 4000
StepChange Debt Charity
Offering free debt advice to help you deal with your debts and find a solution.
Tel: 0800 138 1111
Free and impartial help with money, backed by the Government.
Problem Gambling advice and Support
If you would like advice or support relating to problem gambling, helpful information can be found at www.gamcare.org.uk
Help with other bills
If you are also experiencing difficulty paying your utilities, such as water and electricity, your utility provider may be able to help you.
Yorkshire Water offer a number of initiatives to help customers who are experiencing financial difficulty, have problems with arrears, or need help with their bill.
Details of the help available can be found on their website or information leaflets:
Electricity Providers / Phone & Broadband providers