Contact us - Housing Benefit

You can get in touch with our benefits team in a number of ways.

Call in person (Monday to Friday from 8.30am to 5pm), or by post to

Housing Benefit and Council Tax Reduction Section
Civic Office

By phone (Monday to Friday from 8.30am to 5pm)

  • 01302 735336 - housing benefit, council tax reduction, free school meals, travel passes for disabled people, discretionary housing payments

email: (for general enquiries only)

Due to the current Covid 19 crisis we are accepting information and evidence by email.  You can take photos or screen shots of any documents we have asked for and email them to  Please state your benefits claim reference (if you have one), plus your name and address as the subject of the email.

Last updated: 10 February 2021 17:19:18