What is this for?
Discretionary Housing Payments provide extra help if you are already getting housing benefit or Universal Credit (including housing costs) but you still need further help with housing costs because there is a shortfall between either:
- your rent charge and your Housing Benefit or
- Your rent charge and the housing costs within your Universal Credit.
Before applying, please check Discretionary Housing Payment page for more information about the qualifying criteria.
You must be receiving either Housing Benefit or housing costs within your Universal Credit in order to apply for a Discretionary Housing Payment.
What is it going to cost?
What we need from you
We will ask you to register for a MyDoncaster account if you haven’t already. This will allow you to track your enquiry, and for us to tell you the outcome of your request. You will also be able to access additional online services offered by us.
You will need your Housing Benefit claim reference. This can be found on your award letter
We will ask you to supply details about:
- your income and expenditure,
- household and property,
This will include your personal circumstances to help us determine your need for extra help.
You will also be asked to supply evidence to support your request. This can be uploaded as part of this form (use the LOAD button within the form) or you can supply hard copies after the form is completed to firstname.lastname@example.org. If you do not supply the required evidence, this may cause a delay to your application being processed.
What you should expect from us
Once submitted, we will decide if you are eligible for further assistance within 20 days. If successful, you will be issued with a Discretionary Housing Payment. If you receive Housing Benefit the Discretionary Housing Payment will be paid with this. We may need to contact you if further information is required to process your request.