The aim of this policy is to give officers guidance to help them identify circumstances where a service user or complainant’s behaviour could be classed as unreasonable and to aid their decisions in how to appropriately respond to such behaviour. This policy should be read in conjunction with the Council’s Complaints Policy.
Your feedback is very important to us and it helps us to improve the services we provide to better meet the needs of our customers.
What is advocacy?
To report compliments about Doncaster Council