Content tagged with: complaints
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How to complain about a Councillor
www.doncaster.gov.uk/services/the-council-democracy/how-to-complain-about-a-councillorIf you are unhappy about the way a Councillor, a Co-opted Member of the council or a Parish/Town Councillor has behaved, you can make a complaint in writing to the Council’s Monitoring Officer.
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Alternative Dispute Resolution for Businesses
www.doncaster.gov.uk/services/business-investment/alternative-dispute-resolution-for-businessesResolving a dispute with a customer
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Unreasonable Behaviour Policy
www.doncaster.gov.uk/services/get-in-touch/unreasonable-behaviour-policyThe aim of this policy is to give officers guidance to help them identify circumstances where a service user or complainant’s behaviour could be classed as unreasonable and to aid their decisions in how to appropriately respond to such behaviour. This policy should be read in conjunction with the Council’s Complaints Policy.
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Complaints and compliments
www.doncaster.gov.uk/services/get-in-touch/complaints-and-complimentsYour feedback is very important to us and it helps us to improve the services we provide to better meet the needs of our customers.
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Alternative Dispute Resolution for Consumers
www.doncaster.gov.uk/services/business-investment/alternative-dispute-resolution-for-consumersResolving a dispute with a business
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Adult Social Care Complaints
www.doncaster.gov.uk/services/adult-social-care/adult-social-care-complaintsHow to complain about Adult Social Care
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The Local Government Ombudsman
www.doncaster.gov.uk/services/get-in-touch/the-local-government-ombudsmanThe Local Government Ombudsmen investigate complaints about councils. They aim to get the council to put things right if they have gone wrong and if this has affected you directly.
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Complaints - advocacy
www.doncaster.gov.uk/services/get-in-touch/complaints-advocacyWhat is advocacy?
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Noise
www.doncaster.gov.uk/services/environmental/noiseIf you are having a problem with noise like loud music, burglar alarms, DIY, noisy pubs, rowdy parties or barking dogs in your neighbourhood, we can help you.
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Report it: Childrens complaint
www.doncaster.gov.uk/doitonline/childrens-complaintTo make a complaint or provide feedback to Childrens Services.