Content tagged with: complaints
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Alternative Dispute Resolution for Consumers
www.doncaster.gov.uk/services/business-investment/alternative-dispute-resolution-for-consumersResolving a dispute with a business using the Alternative Dispute Resolution (ADR) Scheme
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Alternative Dispute Resolution for Businesses
www.doncaster.gov.uk/services/business-investment/alternative-dispute-resolution-for-businessesResolving a dispute with a customer using the Alternative Dispute Resolution (ADR) Scheme
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How to complain about a Councillor
www.doncaster.gov.uk/services/the-council-democracy/how-to-complain-about-a-councillorIf you are unhappy about the way a Councillor, a Co-opted Member of the council or a Parish/Town Councillor has behaved, you can make a complaint in writing to the Council’s Monitoring Officer.
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Complaints and compliments
www.doncaster.gov.uk/services/get-in-touch/complaints-and-complimentsYour feedback is very important to us and it helps us to improve the services we provide to better meet the needs of our customers.
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Report it: Childrens complaint
www.doncaster.gov.uk/doitonline/childrens-complaintTo make a complaint or provide feedback to Childrens Services.
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The Local Government Ombudsman
www.doncaster.gov.uk/services/get-in-touch/the-local-government-ombudsmanThe Local Government Ombudsmen investigate complaints about councils. They aim to get the council to put things right if they have gone wrong and if this has affected you directly.
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Noise
www.doncaster.gov.uk/services/environmental/noiseIf you are having a problem with noise like loud music, burglar alarms, DIY, noisy pubs, rowdy parties or barking dogs in your neighbourhood, we can help you.
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Complaints - advocacy
www.doncaster.gov.uk/services/get-in-touch/complaints-advocacyWhat is advocacy?
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Unreasonable Behaviour Policy
www.doncaster.gov.uk/services/get-in-touch/unreasonable-behaviour-policyThe aim of this policy is to give officers guidance to help them identify circumstances where a service user or complainant’s behaviour could be classed as unreasonable and to aid their decisions in how to appropriately respond to such behaviour. This policy should be read in conjunction with the Council’s Complaints Policy.
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Health and Safety Team: what do we do?
www.doncaster.gov.uk/services/environmental/health-and-safety-team-what-do-we-doWe undertake pro-active inspections of business premises in Doncaster in which we have enforcement powers.