This Privacy Notice sets out what you need to know about how Doncaster Council will use your information for the waste and recycling service
The Council is committed to meeting its data protection obligations and handling your information securely. You should make sure you read and understand this notice before submitting your information to us.
What information about you do we collect?
• personal information – such as: your name, address, telephone number, e-mail address is needed for the majority of our services, we also collect the following, in specific circumstances:
o financial details – to allow payment for applicable services
o information about your family and date of birth - for additional waste capacity,
o national insurance number – to check eligibility for a reduction in the bulky collection fee,
o a copy of a utility bill – for a pedestrian permit and also a copy of a V5 log book to obtain a vehicle permit
• special category personal information – such as: information about your family, physical health or disabilities for assisted collections or requiring additional waste capacity on medical grounds
How will your information be used?
• report a missed collection
• order new, additional or replacement waste and recycling containers
• report missing or damaged containers
• request a collection of a bulky item (for waste or to re-use)
• apply for an assisted collection
• obtain a vehicle or pedestrian permit
• require a ‘one off tip’
• book an asbestos disposal appointment
• are required to complete a household waste declaration form
• request our trade waste disposal and recycling services
• make a general service enquiry, comment or complaint.
How do we collect information about you?
The Legal Basis for using your information
|Personal Data Activity||Legal basis - GDPR Article 6||S8 DPA||UK Legislation|
Report a missed collection;
request our trade waste disposal services;
make a general service enquiry, comment or complaint; or,request a collection of a bulky item (NOT for re-use)
|(1)(c) to do so is necessary because of a legal obligation that applies to the Council||S45 Environmental Protection Act 1990|
|Order new, additional or replacement waste containers, report missing or damaged containers |
Request a collection of a bulky item (for re-use)
Payment for one of our services
Obtain HWRC access permit
book an asbestos disposal appointment
|(1)(e) to do so is necessary for the performance of a task carried out in the public interest, or in the exercise of official authority||(c) the exercise of a function conferred on a person by an enactment or rule of law.||S46 & S47 Environmental Protection Act 1990 |
S55 Environmental Protection Act 1990
S55 Environmental Protection Act 1990 and The Controlled Waste (England and Wales) Regulations 2012
S51 Environmental Protection Act 1990
S51 Environmental Protection Act 1990
|Special Category Data Activity||Legal basis - GDPR Article 9||DPA 2018 condition||Other considerations|
|Apply (and prove eligibility) for an assisted collection |
Apply for additional waste capacity
|(2)(g) processing is necessary for reasons of substantial public interest.|| |
Paragraph 6(2)(a) of Part 2 of schedule 1 - the exercise of a function conferred on a person by an enactment or rule of law
S45 Environmental Protection Act 1990
S2 Local Government Act 2000
Equalities Act 2010
Who will your information be shared with?
• SUEZ, who the Council has a contract with to provide waste and recycling collection services across the borough
• ReFurnish – who collect and resell some bulky waste
• FCC who the council has a contract with to manage the six household waste recycling centres
In certain cases we may also share your information with other individuals and organisations. For example, if you make a complaint to your Councillor, or if the sharing would help with a safeguarding issue, or help prevent a crime. Sometimes, we might share your information without your knowledge. The Council will never sell your information to anyone else.
How long will we keep your information?
• to be informed of our use of information about you;
• of access to information about you;
• rectify information about you that is inaccurate;
• to have your information erased (the ‘right to be forgotten’);
• to restrict how we use information about you;
• to move your information to a new service provider;
• to object to how we use information about you;
• not to have decisions made about you on the basis of automated decision making;
• to object to direct marketing; and,
• to complain about anything the Council does with your information (please see the ‘Complaints’ section below).
Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them. You can request information about yourself by making a subject access request on this page of the Council’s website.
Changes to this privacy notice
Data Protection Officer (DPO)
• monitoring the Council’s compliance with data protection law;
• providing expert advice and guidance on data protection;
• acting as the point of contact for data subjects; and,
• co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).
The Council’s Data Protection Officer can be contacted by email at email@example.com
Telephone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF