Individual Programme Support (IPS) for Substance Misuse - Privacy Notice

This Privacy Notice sets out what you need to know about how the City of Doncaster Council (the Council) will use your anonymised information for the purpose of contract monitoring the IPS service. The IPS Employment Support Provider will hold the client information and non-indefinable data will shared with the Council via email as part of the contract monitoring process.

The Council is committed to meeting its data protection obligations and handling information securely. 

What information about you do we collect?

For the processing to which this notice relates we ask the IPS provider to anonymise your data after submitting it onto the IPS Grow case management system so that it can then be sent to the Council for contract monitoring purposes.

How do we collect information about you?

We collect your anonymised information from the IPS service provider.

How will the anonymised information be used?

The anonymised information might be used to inform future commissioning of services. The number of successful participants can show good outcomes when evaluating a service and therefore, shows value if looking to commission again / extend the contract.

The Legal Basis for using your information

The Council uses anonymised data, however the Legal basis for collecting personal information by the IPS provider can be found here 

Who will your information be shared with?

We sometimes need to share information within the Council or with other organisations. We will only share information when necessary and when the law allows us to, and we will only share the minimum information we need to. For IPS Service matters we may need to share your anonymised information with:
  • OHID (Office for Health Improvement and Disparities)
  • City of Doncaster Council
In certain cases the IPS Provider may also share your information with other individuals and organisations, this sharing will be set out in the Provider's privacy notice.

The Council will never sell personal/identifiable information to anyone else.

How long will we keep your information?

We will keep the anonymised information for different periods of time, depending on what we are using it for. We only keep your information for as long as we need to, after which we will securely delete the information. We will keep your information for only so long as is necessary – the table below sets out typical timescales for each activity:


Time information kept for

Anonymised data received from the IPS provider

Up until 1st April 2026.

Your rights

The law gives you specific rights over your information. These rights are:
  • to be informed of our use of information about you;
  • of access to information about you;
  • rectify information about you that is inaccurate;
  • to have your information erased (the ‘right to be forgotten’);
  • to restrict how we use information about you;
  • to move your information to a new service provider;
  • to object to how we use information about you;
  • not to have decisions made about you on the basis of automated decision making;
  • to object to direct marketing; and,
  • to complain about anything the Council does with your information (please see the ‘Complaints’ section below).
Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them. You can request information about yourself by making a subject access request on this page of the Council’s website.

Changes to this privacy notice

This notice is kept under regular review to make sure it is up to date and accurate.

Data Protection Officer (DPO)

The Council is required by law to have a DPO. The DPO has a number of duties, including:
  • monitoring the Council’s compliance with data protection law;
  • providing expert advice and guidance on data protection;
  • acting as the point of contact for data subjects; and,
  • co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).
The Council’s Data Protection Officer can be contacted by email at 


If you are unhappy with the way in which your information has been handled you should contact the Council’s Data Protection Officer so that we can try and put things right. Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO).

The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them. They can be contacted via the methods below:


Telephone: 0303 123 1113

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF



Last updated: 29 May 2024 08:42:33

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