Families Information Service (FIS) and Childcare
The Families Information Service is a directory of all the services in Doncaster that can be used when you work with families. It is also available for parents or young people to use themselves, when facing almost any family problem, large or small. From day care and early learning to schools and alternative education; from midwifery and health visiting to mental health, and from advice on parenting to family support and adult learning to employment opportunities.
The Families Information Service is designed to promote Principle 1 of Early Help, where parents are seen as children's first source of support.
As from September 2017, the Families Information Service has been upgraded to be quicker and easier to use, and searchable by location and need or issue.
Services for Families
- Care, Health & Wellbeing
- Childcare & Schools Search
- Parenting & Family Support
- Learning & Skills
- Adult Services & Information
- Money & Housing
- Holiday, Leisure & Family Hub Activities
Information for Families
- Search by need, age and location
- Local Offer for Special Educational Needs / Disability (SEND)
- Support offers that are available to help you pay for childcare
- Early Help
- Family Hubs
- School Admissions
Information for children and young people
- Children and Young Peoples Emotional Health
- Expect Youth - Youth Activities
- Youth Council - Where Young Voices are heard
- 100 Thing To Do Before You're 11
Information for Providers / Professionals
- Early Help
- Healthy Learning Healthy Lives
- Information for childcare professionals
- Provider portal - updating your service information / create an account
- Workforce development
Services by Local Area
Central: Central; Balby; Wheatley; Cantley; Bessacarr; Intake and Belle Vue
North; Bentley; Adwick; Askern; Carcroft; Highfields; Scawsby; Sprotbrough
East; Armthorpe; Stainforth; Moorends; Dunscroft; Hatfield; Barnby Dun; Edenthorpe; Kirk Sandall and Thorne
South: Conisbrough; Denaby; Rossington; Mexborough; Edlington; Finningley; Torne Valley
FIS Local Contacts
| Barnsley - 0800 034 5340 |
| Rotherham - 0800 073 0230 |
| Sheffield - 0114 275 6699 |
| North East Lincolnshire - 0800 18 303 17 |
| North Yorkshire - 0845 601 1630 |
| Nottinghamshire - 0300 500 80 80 |
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Contact the Families Information Service
- Freephone: 0800 138 4568, operates Monday to Friday 9am to 5pm, outside of these hours there is an answer phone service
- Web: www.doncaster.gov.uk/fis
- Duty to provide information advice and guidance
- Download (2.44MB - PDF)