Grades of cleanliness
The graded standards shown below are used by the Street Scene team to monitor the cleanliness of areas in Doncaster.
For Litter and Refuse
Grade A
No litter or refuse
Grade B
Predominantly free of litter and refuse apart from some small items
Grade C
Widespread distribution of litter and/or refuse with minor accumulations
Grade D
Heavily affected by litter and/or refuse with significant accumulations
For Detritus (Mud, Soil, Grit etc)
Grade A
No detritus
Grade B
Predominately free of detritus except for some light scatterings
Grade C
Widespread distribution of detritus with minor accumulations
Grade D
Heavily affected by detritus with significant accumulations
Zones and Response Times
All public areas maintained by the Council have been classified into one of four main land zones, which are set out in the Code of Practice on Litter and Refuse. If a site fall to a Grade C or D for either litter, refuse or detritus, it is deemed to be unacceptable, and should be rectified within the set response times as laid out below.
Zone 1 - high intensity of use
Description - Busy public areas
Response time - Half a day. This means by 6pm if reported by 1pm; or by 1pm the next duty day if reported between 1pm and 6pm on the previous day
Zone 2 - medium intensity of use
Description - Everyday' areas, including most housing areas occupied by people most of the time
Response time - 1 day. This means by 6pm the following evening
Zone 3 - low intensity of use
Description - Lightly trafficked areas that do not impact upon most peoples lives most of the time
Response time - 14 days
Zone 4 - areas with special circumstances
Description - Situations where issues of health and safety, reasonableness and practicality are dominant considerations when undertaking environmental maintenance work
Response time - 28 days, or as soon as reasonably practical
Report it
If you would like to request Street Cleaning, please complete the following e-form:
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