The graded standards shown below are used by the Street Scene team to monitor the cleanliness of areas in Doncaster.
For Litter and Refuse
|A||No litter or refuse|
|B||Predominantly free of litter and refuse apart from some small items|
|C||Widespread distribution of litter and/or refuse with minor accumulations|
|D||Heavily affected by litter and/or refuse with significant accumulations|
For Detritus (Mud, Soil, Grit etc)
|B||Predominately free of detritus except for some light scatterings|
|C||Widespread distribution of detritus with minor accumulations|
|D||Heavily affected by detritus with significant accumulations|
Zones and Response Times
All public areas maintained by the Council have been classified into one of four main land zones, which are set out in the Code of Practice on Litter and Refuse. If a site fall to a Grade C or D for either litter, refuse or detritus, it is deemed to be unacceptable, and should be rectified within the set response times as laid out below.
|Zone 1 - high intensity of use||Busy public areas||Half a day. This means by 6pm if reported by 1pm; or by 1pm the next duty day if reported between 1pm and 6pm on the previous day|
|Zone 2 - medium intensity of use||'Everyday' areas, including most housing areas occupied by people most of the time||1 day. This means by 6pm the following evening|
|Zone 3 - low intensity of use||Lightly trafficked areas that do not impact upon most peoples lives most of the time||14 days|
|Zone 4 - areas with special circumstances||Situations where issues of health and safety, reasonableness and practicality are dominant considerations when undertaking environmental maintenance work||28 days, or as soon as reasonable practicle|
If you would like to request Street Cleaning, please complete the following e-form:
Alternatively, report it on the MyDoncaster app or by phone on 01302 736000.