Have you received a text notification about your Council Tax payments?

We have sent you a text message to let you know that your Council Tax account is in arrears. We understand that this may be due to financial difficulties being experienced as a result of the Covid-19 crisis. In order to avoid the risk of recovery action and potential costs in the future, please bring your account up to date, or contact us immediately on 01302 734454 to discuss the payment options available to you.

You have received a text notification to let you know that your payments are now overdue. We hope this reminder is useful. Please be aware that if you do not pay the amount due, a formal Reminder Notice may be issued to you very soon. Please contact us immediately to discuss your account.

If you have already arranged payment, or paid after getting a formal paper reminder, you can ignore this notification. Thank you.

What should I do? 

You can pay this amount quickly and easily online. Alternatively you can call 0333 2000 324. Both of these service are available 24/7.

Why not avoid future reminders by signing up for Direct Debit to pay your Council Tax?

You can access your Council Tax account online. This means you can check what you’ve paid, your outstanding instalments, balance and more without needing to queue on the phone. You will need your Council Tax account and Property Reference Number to do this. These can be found on your Council Tax bill.

After checking your account online, if you believe you have made a payment that is missing from your account, you can report this here.

Having difficulty paying?

If you are having difficulty paying your Council Tax bills, you should let us know as soon as possible. For more information and advice visit our 'having difficulty paying' pages.

Other Council Tax online services

A wide range of online services are also available on the Council Tax pages, including:

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Last updated: 20 June 2023 14:48:33

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