Benefits to the consumer

Benefits of the motor trade partnership scheme to the consumer:

  • increases consumer confidence, traders have been audited/approved
  • easy access to nominated senior representative at each dealership
  • training provided by Trading Standards to traders to provide competency in major legal areas
  • each member must have an effective customer complaints procedure, understood and implemented by all employees
  • consumer guide available at each dealership
  • ADR:Alternative Dispute Resolution

Useful links to other consumer organisations:

 

Last updated: 07 December 2017 10:41:31