Private Rented Accommodation Repair Problems Form
What is this for?
Please note from 16th October 2025 for approximately 4 weeks, we are undertaking a major upgrade of our database which may have an impact on our service delivery. Whilst all services will continue during this time period to the best of our ability, please be aware that you may experience delays in officers answering your queries and would ask for your patience at this time
To contact the Housing Enforcement Team regarding disrepair issues you are experiencing in your private rented property.
If you live in a property managed by St Leger Homes of Doncaster you will need to contact them directly to raise any disrepair issues.
If you live in a property where the landlord is a RSL our service response will be limited to cases where the tenant is able to show that the internal complaints process of the RSL has been exhausted and it would be inappropriate to refer the matter on to the Housing Ombudsman because of outstanding health and safety concerns without a timely plan of action being provided by the RSL. In all other situations e.g. dissatisfaction with the RSL’s timescales, tenants are advised to contact The Housing Ombudsman Service and/or a designated support service or solicitor specialising in housing law.
You must have informed your landlord of any disrepair issues prior to submitting this report.
What is it going to cost?
Free
What we need from you
Please complete the form by pressing the 'DO IT NOW' button below. Ensure you provide detailed information regarding the issues you are experiencing so that we can better assist you.
What you should expect from us
Following submission of the form, a member of the Housing Enforcement Team will make contact with you to discuss the matter further. Your landlord will then be written to to inform them that a complaint has been made and will detail the disrepair issues which have been raised. An assessment will then be made as to whether or not an inspection of your property is then required.
More information
Housing standards for private rented accommodation
Do it Now