Support for Parents and carers (including schools and early years)

Useful information, guidance and support for Parents and Carers during covid-19.

Nurseries, childminders, schools and colleges will continue to implement the range of protective measures throughout the new term.  Schools will continue to update parents directly about how the guidance will affect them personally and how schools will be implementing any relevant changes.


All secondary and college students will be offered twice weekly home testing. If you or your child (if they are aged over 18) do not consent, they will not be stopped from going to school or college. Primary school children, along with their parents and carers, are also encouraged to test regularly. Specifically if there is an outbreak of covid-19 within the school.

Everyone in England, including those without symptoms, can order free rapid testing kits. You can find out more on how to access these tests via our testing page.

Frequently Asked Questions

We have pulled together some key information for parents and carers to help make sure that our schools and childcare settings remain as safe as possible. If you have any specific questions, please contact your school directly.

What are the symptoms of Coronavirus?

One or more of the following are considered a symptom of Coronavirus:

  • New continuous cough - this means coughing a lot for more than an hour, or three or more coughing episodes in 24 hours (if the person usually has a cough, it may be worse than usual)
  • Fever (temperature of 37.8°C or higher) – the individual will also feel hot to touch on their chest or back
  • A loss or change to sense of smell or taste – this means the person has noticed they cannot smell or taste anything, or things smell or taste different to normal.

How can I tell if my child has Coronavirus or a common cold / other illness?

Children with symptoms such as a headache, sore throat, runny or sniffly nose, earache or itchy eyes, lethargy or tiredness WITHOUT any of the symptoms mentioned above should NOT BE treated as potential corona virus cases or advised to take a test.

What should I do if there are increasing COVID-19 cases in my child's school/setting?

As a result of the positive covid-19 cases in the school, to help reduce transmission of the virus, you are advised for your child to use daily LFT (also known as LFD or rapid flow tests) tests for 7 days. Each day if the test is negative and your child is well, they can continue to attend.
You can order LFT's via the government website or by pick them up by visiting the following centres:

Mary Woollett Centre

  • Monday to Thursday, 7am - 2pm

Or from the following places during opening hours:

  • The Dome
  • Adwick Leisure Centre
  • Dearne Valley Leisure Centre
  • Tourist Information Centre

If you or your child use a lateral flow test, it is vital that you register the results via the NHS app or via the government website, even if it is a negative result.
As well as protecting your community and allowing us to provide support where needed, registering your LFT results can help us identify any common areas where the virus is picked up. This can help us ensure that if any vulnerable individuals are contacted, we can take action quickly.

In addition, it allows us to paint an accurate picture of the positive and negative cases within a region and supply support where best needed. Find out more via out testing page.

What should I do if my child develops covid-19 symptoms?

If your child develops covid-19 symptoms (a new continuous cough, a high temperature, a loss of, or change in, your normal sense of taste or smell (anosmia) they should go for a PCR test.

What should I do if my child receives a positive LFT or PCR result?

If your child receives a positive PCR result or a positive LFT test result (whether they have symptoms or not) then they must isolate.

Anyone who does not have any symptoms of Covid-19 but tests positive on an LFT test does not need to get a follow-up PCR test. They must register their LFT test on the Government website and self-isolate immediately.

Regardless of any negative LFT test, if your child has any of the symptoms of covid-19 they must also have a PCR test. If they do not have a PCR test, they will have to self isolate for 10 days and will not be able to return to school during this time.

What happens if the test is positive?

If the test is positive, it means coronavirus is confirmed.

Your child must now stay at home for at least 10 days from when the symptoms started. 

You must also let your child’s school know they have a confirmed case.

What is the current self-isolation guidance?

It is now possible to end self-isolation after 5 days, following 2 negative LFD tests taken 24 hours apart. Those who have 2 consecutive negative tests on day 5 and 6 can return to school as long as they do not have a temperature.

If LFT tests are still positive on day 10, local advice is that the person should continue to isolate and take a daily LFT test, if a negative test is received on days 11, 12, 13 or 14, the person can return to school. If the LFT test is still positive on day 14, the person can stop isolating the following day.

The latest guidance on self isolation can be found on the NHS website and the government website.

How can I keep myself and others safe?

We would like to remind you of the things you can do to keep your family and others as safe as possible.

  • Get vaccinated- everyone aged 12 and over can now book a vaccination via the national booking system. 
  • Take part in regular LFT testing - school staff, secondary aged pupils and household members of any school age child should continue with twice weekly home testing. LFT testing is most effective at identifying people with the virus when they are at their most infectious period.
  • Wash your hands with soap and water or use hand sanitiser regularly throughout the day
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze and put used tissues in the bin immediately and wash your hands afterwards
  • Meet people outside and avoid crowded areas
  • Open doors and windows to let in fresh air if meeting people inside
  • Wear a face covering if aged 11 and over when it's hard to stay away from other people – particularly indoors or in crowded places.

If you have been in contact with someone with COVID-19

  • Limit close contact with other people outside the household, especially in enclosed spaces
  • Stay away from people who are clinically vulnerable as much as possible
  • Limit contact with anyone who is clinically extremely vulnerable.

If anyone in your household develops COVID-19 symptoms

  • The three main symptoms of COVID-19 are:
  • New continuous cough and/or
  • High temperature and/or
  • Loss of or change in normal sense of taste or smell.

Anyone with any of these symptoms should stay at home and arrange a PCR test. If the test result is positive, the person must self-isolate. 

Early Years

Early Years settings (including private nurseries and childminders) remain open. 

The team are on hand to provide personal support in helping to match parents and children with one of our wonderful and dedicated Ofsted registered Early Years providers. Alternatively you can use the Families Information Service childcare finder to search for an Early Years Provider at

Contact us:

Freephone: 0800 138 4568
Phone: 01302 735237

Worried about sending your child/children to school?

We know many parents may still be worried about sending their child to school with the ongoing pandemic.

We feel strongly, as do our schools, that school is the best place for our children and we have worked closely as a team with all schools in Doncaster to make them as safe as prepared as possible.

If you're still feeling anxious and would like further support, we would encourage you to contact your child's school or alternatively speak to our Attendance and Pupil Welfare Service who are on-hand to provide dedicated support for your family so that we can ensure our children are going to school in the right way for them, and that you are confident and happy about your child's safety and well being. The Attendance and Pupil Service team are available on 01302 736504 or at

Further information and updates

Where can I find out more information?

We will continue to provide updates through the council’s social media channels (below) as regularly as we can, and will be updating these frequently asked questions as we receive more information. Don’t forget to also check your child’s/children’s school website and other communications channels for updates.


Return to the Coronavirus (COVID-19) homepage

Last updated: 27 January 2022 11:54:31