Privacy Notice - One Stop Shop - Temperature Testing due to Covid 19 & the collection of contact details for NHS Test & Trace

This Privacy Notice sets out what you need to know about how Doncaster Council will use information gathered from visitors when entering the One Stop Shop customer service centre.

The Council is committed to meeting its data protection obligations and handling your information securely. This notice is provided so you will understand why we are processing information on your visit to the One Stop Shop Customer service centre.

What information about you do we collect?

We will take a temperature reading before you access the building. The information is not retained but if you have a high temperature you will not be allowed to enter the building, and you will need to refer to the NHS advice about testing and isolation in relation to the Covid 19 virus.

In accordance with government guidance we will also collect contact details from all visitors (name, house number & postcode, telephone number)

How do we collect information about you?

We will collect your information by doing a temperature check with a hand held device.

We will collect contact details directly from you as you enter the building.

How will your information be used?

If you have a high temperature (38°C) you will be informed but, you will not be allowed to enter the building. You then need to refer to the NHS advice regarding testing and isolation in relation to the Covid 19 virus.

Contact details will be shared with the NHS Test and Trace service if anyone associated with this building / staff / visitors have Covid 19 symptoms. It will be used to track and trace individuals in order to safeguard public health and help contain clusters or outbreaks of the virus.

The Legal Basis for using your information

The legal basis we are relying on to carry out the temperature checks and use the information is:

(1)(c) to do so is necessary because of a legal obligation that applies to the Council
(1)(e) to do so is necessary for the performance of a task carried out in the public interest, or in the exercise of official authority
(2)(g) processing is necessary for reasons of substantial public interest.
(2)(i) processing is necessary for reasons of public interest in the area of public health

Who will your information be shared with?

Information regarding temperature checks will not normally be shared with any other organisation and the information will not be retained. However, we will share information regarding the temperature check if we believe your actions pose an immediate threat to any other person.

Contact details will be shared with the NHS Test and Trace service if anyone associated with this building / staff / visitors have Covid 19 symptoms. It will be used to track and trace individuals in order to safeguard public health and help contain clusters or outbreaks of the virus.

How long will we keep your information?

Information regarding temperature checks will not be retained, it will be used to make an immediate decision regarding entry to the One Stop Shop.

Information regarding contact details will be kept for 21 days. If it becomes necessary to share this information with the NHS Test and Trace Service, they may keep the details longer. Please refer to the relevant NHS privacy notice.

Your rights

The law gives you specific rights over your information. These rights are:

• to be informed of our use of information about you;
• of access to information about you;
• rectify information about you that is inaccurate;
• to have your information erased (the ‘right to be forgotten’);
• to restrict how we use information about you;
• to move your information to a new service provider;
• to object to how we use information about you;
• not to have decisions made about you on the basis of automated decision making;
• to object to direct marketing; and,
• to complain about anything the Council does with your information (please see the ‘Complaints’ section below).

Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them. You can request information about yourself by making a subject access request on this page of the Council’s website

Changes to this privacy notice

This notice is kept under regular review to make sure it is up to date and accurate.

Data Protection Officer (DPO)

The Council is required by law to have a DPO. The DPO has a number of duties, including:

• monitoring the Council’s compliance with data protection law;
• providing expert advice and guidance on data protection;
• acting as the point of contact for data subjects; and,
• co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).

The Council’s Data Protection Officer can be contacted by email at information.governance@doncaster.gov.uk 

Complaints

If you are unhappy with the way in which your information has been handled you should contact the Council’s Data Protection Officer so that we can try and put things right. Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO). The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them. They can be contacted via the methods below:

Website: www.ico.org.uk   

Telephone: 0303 123 1113

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

 

 

Last updated: 24 July 2020 15:49:25