Privacy Notice - One Stop Shop - Temperature Testing due to Covid 19 & the collection of contact details for NHS Test & Trace in Council buildings
This Privacy Notice sets out what you need to know about how Doncaster Council will use:
• the information obtained when testing the temperature of visitors to the One Stop Shop customer service centre.
• Contact details obtained when you enter any Council building, including the One Stop Shop
The Council is committed to meeting its data protection obligations and handling your information securely. This notice is provided so you will understand why we are processing information on your visit to Council buildings including the One Stop Shop Customer service centre.
What information about you do we collect?
In accordance with government guidance we will collect contact details from all visitors and contractors (name, house number & postcode, telephone number, date of visit, arrival and departure time, location of working – if applicable). If there is more than one person in a visitor group we will collect the details of a lead member and the number in the group.
How do we collect information about you?
We will collect contact details directly from you as you enter the building.
How will your information be used?
Contact details will be shared with the NHS Test and Trace service if anyone associated with this building / staff / visitors / contractors have Covid 19 symptoms. It will be used to track and trace individuals in order to safeguard public health and help contain clusters or outbreaks of the virus.
The information may also be used for emergency evacuation procedures.
The Legal Basis for using your information
(1)(c) to do so is necessary because of a legal obligation that applies to the Council
(1)(e) to do so is necessary for the performance of a task carried out in the public interest, or in the exercise of official authority
(2)(g) processing is necessary for reasons of substantial public interest.
(2)(i) processing is necessary for reasons of public interest in the area of public health
Who will your information be shared with?
Contact details will be shared with the NHS Test and Trace service if anyone associated with this building / staff / visitors / contractors have Covid 19 symptoms. It will be used to track and trace individuals in order to safeguard public health and help contain clusters or outbreaks of the virus.
How long will we keep your information?
Information regarding temperature checks will not be retained, it will be used to make an immediate decision regarding entry to the One Stop Shop.
Information regarding contact details will be kept for 21 days. If it becomes necessary to share this information with the NHS Test and Trace Service, they may keep the details longer. Please refer to the relevant NHS privacy notice.
Your rights
• to be informed of our use of information about you;
• of access to information about you;
• rectify information about you that is inaccurate;
• to have your information erased (the ‘right to be forgotten’);
• to restrict how we use information about you;
• to move your information to a new service provider;
• to object to how we use information about you;
• not to have decisions made about you on the basis of automated decision making;
• to object to direct marketing; and,
• to complain about anything the Council does with your information (please see the ‘Complaints’ section below).
Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them. You can request information about yourself by making a subject access request on this page of the Council’s website
Changes to this privacy notice
Data Protection Officer (DPO)
• monitoring the Council’s compliance with data protection law;
• providing expert advice and guidance on data protection;
• acting as the point of contact for data subjects; and,
• co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).
The Council’s Data Protection Officer can be contacted by email at information.governance@doncaster.gov.uk
Complaints
Website: www.ico.org.uk
Telephone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF