COVID-19 Contact Tracing

This Privacy Notice sets out what you need to know about how Doncaster Council will use your information for tracing and contacting people, who may have come into contact with persons displaying symptoms of coronavirus in the Doncaster area, and also how it will carry out welfare checks with those who have tested positive.

It will also include how the Council uses information provided to us by Public Health England in relation to positive tests for Covid-19.  The Council is committed to meeting its data protection obligations and handling your information securely.  You should make sure you read and understand this notice before submitting your information to us.

Contact Tracing & Welfare Calls

What information about you do we collect?

For the processing to which this notice relates to be carried out, we use the following information:
  • personal information – such as: your name, address, date of birth, contact details and information about your occupation and place of work
  • special category personal information – such as information about virus symptoms and your ethnicity

How do we collect information about you?

Information is collected from care settings, specific businesses, social or educational organisations or venues regarding individuals and residents who have symptoms of coronavirus. It may also be collected following a positive test for coronavirus and from staff or other individuals who may have come into contact with someone who has tested positive. These identified persons provide details of other people they have had contact with, who may in turn be asked for details of others they have had contact with.

How will your information be used?

Your information will be used to contact you, and to contact persons who you have stated you have had contact with (for a maximum of 14 days), to check whether you develop symptoms and or test positive for Covid-19. If you tell us you no longer wish to be contacted we will no longer contact you on a daily basis If you have tested positive for the virus, your information may also be used by the Council to conduct welfare calls. This will be to check you are able to isolate and signpost or refer you to support available to you if you are experiencing any difficulties during this time. The data we collect from you may also be anonymised and used in research and analysis of the Covid 19 response.

The Legal Basis for using your information

The legal basis which we rely on to use the information is:

(1)(c) to do so is necessary because of a legal obligation that applies to the Council
(1)(e) to do so is necessary for the performance of a task carried out in the public interest, or in the exercise of official authority
(2)(g) processing is necessary for reasons of substantial public interest
2)(i) processing is necessary for reasons of public interest in the area of public health

Who will your information be shared with?

The Council will share your information with the NHS if we are unable to contact you, more information is available here: https://www.gov.uk/government/news/nhs-test-and-trace-service-to-strengthen-regional-contact-tracing 

We sometimes need to share your information within the Council or with other organisations. We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to.

In certain cases we may also share your information with other individuals and organisations. For example, if you make a complaint to your Councillor, or if the sharing would help with a safeguarding issue, or help prevent a crime. Sometimes, we might share your information without your knowledge.

The Council will never sell your information to anyone else.

How long will we keep your information?

Information in relation to contact tracing and welfare calls will be held for a maximum of 6 years.

 

Public Health England Covid 19 Test Data

What information about you do we collect?

Public Health England provides the Council with a list of people who have tested positive from the NHS Test and Trace system.

What information about you do we collect?

The information the Council receives from Public Health England consists of positive test results for Covid-19. The details provided are fields such as postcode, gender, age, ethnicity and occupation.

How will your information be used?

Details of positive test results received from Public Health England may be matched with other data we receive from local hospitals, NHS Trusts, national agencies (such as NHS England or MHCLG) and local Registrars. This is used to help the council understand the spread of Covid 19 and to provide additional services and assistance where required. It may also be used for research purposes and to plan future emergency responses.

The Legal Basis for using your information

The legal basis which we rely on to use the information is:

(1)(c) to do so is necessary because of a legal obligation that applies to the Council
(1)(e) to do so is necessary for the performance of a task carried out in the public interest, or in the exercise of official authority
(2)(g) processing is necessary for reasons of substantial public interest
(2)(i) processing is necessary for reasons of public interest in the area of public health

Who will your information be shared with?

We sometimes need to share your information within the Council or with other organisations. We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to.

In certain cases we may also share your information with other individuals and organisations. For example, if you make a complaint to your Councillor, or if the sharing would help with a safeguarding issue, or help prevent a crime. Sometimes, we might share your information without your knowledge.

The Council will never sell your information to anyone else.

How long will we keep your information?

Pseudonymised data provided by Public Health England will be held for 10 years and will then be reviewed. If the data is still relevant to local and national research it will be retained and reviewed every 10 years. When no longer required it will be deleted.

Your rights

The law gives you specific rights over your information. These rights are:
  • to be informed of our use of information about you;
  • of access to information about you;
  • rectify information about you that is inaccurate;
  • to have your information erased (the ‘right to be forgotten’);
  • to restrict how we use information about you;
  • to move your information to a new service provider;
  • to object to how we use information about you;
  • not to have decisions made about you on the basis of automated decision making;
  • to object to direct marketing; and,
  • to complain about anything the Council does with your information (please see the ‘Complaints’ section below).
Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them. You can request information about yourself by making a subject access request on this page of the Council’s website.

Data Protection Officer (DPO)

The Council is required by law to have a DPO. The DPO has a number of duties, including:
  • monitoring the Council’s compliance with data protection law;
  • providing expert advice and guidance on data protection;
  • acting as the point of contact for data subjects; and,
  • co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).
The Council’s Data Protection Officer can be contacted by email at information.governance@doncaster.gov.uk 

Complaints

If you are unhappy with the way in which your information has been handled you should contact the Council’s Data Protection Officer so that we can try and put things right. Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO). The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them.

They can be contacted via the methods below:

Website: www.ico.org.uk 

Telephone: 0303 123 1113

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

 

Last updated: 22 December 2020 15:12:55