ClickView Summer Staycation Account - Privacy Notice

The Council is committed to meeting its data protection obligations and handling your information securely. You should make sure you read and understand this notice and that of ClickView before submitting your or your child’s information to us. This Privacy Notice sets out what you need to know about how Doncaster Council will use your information in relation to setting up an account for Doncaster’s Summer Staycation.

What information about you do we collect?

For the processing to which this notice relates to be carried out we use the following information:
  • personal information – such as: your name, date of birth and email address

How do we collect information about you?

We collect your information from you directly by asking you to complete our online form

How will your information be used?

Your information will be used for the purpose of setting up an account and gaining access to age appropriate educational and non-educational content provided by ClickView as part of Doncaster’s Summer Staycation.

The Legal Basis for using your information

Consent (and withdrawing consent)

The Council collects and uses information about you on the basis that you have given us your consent to do so. You may withdraw your consent and ask us not to use information about you for accessing ClickView by emailing or telephoning Families Information Service 0800 138 4568, however if your account has been set up you will need to contact ClickView directly, further information can be found here 

Who will your information be shared with?

We sometimes need to share your information within the Council or with other organisations. We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to. For the purpose of the Sumer Staycation will need to share your information with ClickView.

In certain cases we may also share your information with other individuals and organisations. For example, if you make a complaint to your Councillor, or if the sharing would help with a safeguarding issue, or help prevent a crime. Sometimes, we might share your information without your knowledge.

The Council will never sell your information to anyone else.

Transfers to countries other than the UK and outside of the EU

In order to provide this service the Council will share your information with ClickView an organisation who transfers information outside the United Kingdom and the European Economic Area (EEA). For further information regarding the transfer of your information please read ClickView’s privacy notice available here: 

How long will we keep your information?

We will keep your information for only so long as is necessary. For the purpose of setting-up an account with ClickView – we will only hold your information until September 2020.

ClickView will hold your information for a different time period, please see their privacy notice for this information  

Your rights

The law gives you specific rights over your information. These rights are:
  • to be informed of our use of information about you;
  • of access to information about you;
  • rectify information about you that is inaccurate;
  • to have your information erased (the ‘right to be forgotten’);
  • to restrict how we use information about you;
  • to move your information to a new service provider;
  • to object to how we use information about you;
  • not to have decisions made about you on the basis of automated decision making;
  • to object to direct marketing; and,
  • to complain about anything the Council does with your information (please see the ‘Complaints’ section below).
Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them. You can request information about yourself by making a subject access request on this page of the Council’s website.

Changes to this privacy notice

This notice is kept under regular review to make sure it is up to date and accurate.

Data Protection Officer (DPO)

The Council is required by law to have a DPO. The DPO has a number of duties, including:
  • monitoring the Council’s compliance with data protection law;
  • providing expert advice and guidance on data protection;
  • acting as the point of contact for data subjects; and,
  • co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).
The Council’s Data Protection Officer can be contacted by email at 


If you are unhappy with the way in which your information has been handled you should contact the Council’s Data Protection Officer so that we can try and put things right. Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO).

The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them.

They can be contacted via the methods below:


Telephone: 0303 123 1113

Post: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF




Last updated: 15 September 2020 15:24:49