Staying safe and well during the Coronavirus pandemic

Useful information on prevention, symptoms and testing In order to keep yourself, your family and your community safe and well there are a number of things you can do.

If you develop any symptoms of coronavirus you must immediately self-isolate alongside anybody you live with. If you are currently self-isolating or require any specific advice or support about self-isolation then please visit our self-isolation webpage.

Doncaster is on the third step of the government's roadmap out of lockdown . Find out what you need to know on our Covid-19 Restrictions FAQ's page.

In the third step of the government's roadmap our of lockdown:

  • Indoor hospitality can reopen for table service for groups of up to 6 people or two households.
  • Indoors, the rule of 6 or two households will apply.
  • Indoor entertainment and attractions, including cinemas, museums and soft play can reopen.
  • Outdoor gatherings of up to 30 people will be permitted.
  • Hotels, hostels and B&Bs are reopen for use.
  • Indoor adult group sports and exercise classes can resume.
  • Performances and sporting events in indoor and outdoor venues can resume with capacity limits.
  • Up to 30 people will be able to attend most significant life events, including; weddings, receptions, christenings and bar mitzvahs.
  • The legal limit on the number of mourners at funerals will be lifted. Venues should set limits based on individual capacity.
  • Non-essential retail can reopen.
  • Personal care services such as hairdressers and nail salons can reopen, including those provided from a mobile setting.
  • Public buildings such as libraries and community centres can reopen.
  • You should continue to work from home if you can and minimise the amount that you travel where possible.

Children and students will continue to attend face-to-face education in schools and colleges. There will be twice-weekly rapid testing for secondary and college pupils - in addition to regular testing for all teachers. Higher Education students at English universities on practical courses can also return.

Indoor gatherings of either 6 people (the Rule of 6) or 2 households will also be allowed.

The ‘stay at home’ rule has ended however, people should continue to work from home where they can and minimise the number of journeys they make where possible, avoiding travel at the busiest times and routes.

Travel abroad will continue to be prohibited, other than for a small number of permitted reasons. Holidays abroad will not be allowed, given it will remain important to manage the risk of imported variants and protect the vaccination programme. 

Covid tests

If you develop symptoms of coronavirus you must book a test immediately, either by using the link below or by calling 119. Tests are free but they are ONLY for people who are showing coronavirus symptoms. 

For more information on testing in Doncaster, both for those with symptoms and for rapid community testing for those without symptoms, visit our testing webpage.

We really need your help to stop the spread!

There are three simple actions we must all do to keep on protecting each other:

Wash hands


  • wash your hands with soap and water often – do this for at least 20 seconds
  • use hand sanitiser gel if soap and water are not available
  • wash your hands as soon as you get home


  • do not touch your eyes, nose or mouth if your hands are not clean

Cover face

Wear a face covering over your nose and mouth in enclosed spaces. New government advice has been issued on when and where people should wear face coverings.

Members of the public should wear face coverings in certain circumstances, such as enclosed spaces where social distancing may not always be possible. Face coverings are required while using public transport in England and are mandatory in shops and supermarkets and in our One Stop Shop, at indoor venues such as museums, galleries, libraries, cinemas and places of worship.

While face coverings do not protect you from contracting coronavirus, it is aimed at protecting people you come into contact with if you are asymptomatic.

Those exempt from wearing face coverings include young children under the age of 11 or those who may have problems breathing while wearing a face covering. More details can be found on the Government Website.

A face covering is made of cloth or other textiles and covers the nose and mouth. You should be able to breathe comfortably through a face covering. You can use also a simple scarf or bandana that ties behind your head or make your own ‘no-sew’ face coverings using the advice available online at


Make space

Stay at least 2 metres apart - or 1 metre with a face covering or other precautions.

Social distancing measures are steps you can take to reduce the social interaction between people. This will help reduce the transmission of coronavirus (COVID-19).

Outdoor activity is encouraged, you can meet one person from outside your household.

Please refer to the latest updated guidance from Public Health England:


For more information, the government have published frequently asked questions outlining what you can and can't do.

Public Health England has also created an easy-read guide to self-care during this time available to download in the downloads section.

Download the NHS COVID-19 app today

The NHS COVID-19 App is available to download on the App Store or get it on Google Play.

Protect your loved ones, get the Covid 19 app

Download on the app store Get it on Google Play

The new NHS COVID-19 app, now available to download for free in England and Wales, is the fastest way to see if you're at risk from coronavirus. The faster you know, the quicker you can alert and protect your loved ones and community.

The app has a number of tools to protect you, including contact tracing, local area alerts and venue check-in. It uses proven technology from Apple and Google, designed to protect every user’s privacy. Get help downloading the app.


Information and advice to stay safe and well 

Using public transport

Please follow the latest government advice and only travel on public transport if you need to, you should cycle or walk wherever possible, or plan ahead and avoid busy times and routes on public transport. This will allow you to practise social distancing while you travel. Passengers and staff are being advised to take precautions to try and stop the spread of the infection.

For questions regarding travel in South Yorkshire you can call the Traveline team on 01709 515151 between 8am and 6pm seven days or follow @TSYalerts  on Twitter. 

Support for carers

Carers (unpaid) are family, neighbours and friends who care for a person/s who could not manage without their vital support.

As the situation with coronavirus evolves, it's important to know what support is available to you as a carer.
Are you new to a caring role? Have your caring duties changed recently? Do you need to talk to someone about your caring role? 
Carer support gives you the opportunity to find out about help available locally and to help make plans for the future. Please see our page Support for family carers unpaid carers during Covid-19 

Please contact Doncaster Carer Reach Out Service in office time (or leave a message outside these times and we will call you back) on 01302 986900 or 07713 089 678. You can also email We will utilise social media as an alternative way to communicate via Twitter @CarersDoncaster and Doncaster Carer Reach Out Service Facebook page.

The links below hold vital information to help and assist at this extremely challenging time:

Making Space - Doncaster Carers Reach Out Service

Carers UK website - Coronavirus mental wellbeing

Carers UK website - Coronavirus guidance

Doncaster Council can provide Carer’s Needs Assessments, any carer over 18 years old who are looking person or persons over 18 years old who is disabled, ill or elderly. It is an opportunity to record the impact caring has on your life and what support or services you need. The assessment will consider physical, mental and emotional needs, and whether you are able or willing to carry on caring. Anyone can become a carer, carers can be of any age, from any background. Many carers do not consider themselves to be a carer as they feel its ‘what they do’ e.g. looking after one or both parents, their child who has additional needs (who may now be an adult), best friend or neighbour.

Examples of caring can be made up of a single or combination of the following;

  • Emotional support like listening and talking
  • Household chores like cleaning, cooking, washing, ironing or shopping
  • Medical care such as helping with medicine dosages or delivery
  • Personal care like feeding, getting to the toilet, washing and dressing
  • Physical care ensuring the person can move around their home

A Carers Needs Assessment can be completed with you in your own right even if the person you care for is not in receipt of care and support through Adult Social Care. Or you can have a joint assessment as a carer with the person you care for if they are known.

Please contact Doncaster Adult Social Services and Wellbeing Team on 01302 737391 between 8.30 am – 5 pm Monday to Friday. The person who takes your call will make contact with the locality team in your area, this team will make contact with you to arrange a time with you to complete your Carers Needs Assessment.

Advice for those aged 60 and Over

If you are over 60 or clinically vulnerable, you could be at higher risk of severe illness from Coronavirus. You:

  • should be especially careful to follow the rules and minimise your contacts with others

  • are encouraged to stay at home as much as possible, but are encouraged to go outside for exercise.
  • should continue to wash your hands carefully and more frequently than usual and maintain thorough cleaning of frequently touched areas in your home and/or workspace

The full new Government guidance is published here and the Government will write to everybody who is clinically extremely vulnerable to set out detailed advice while the new restrictions are in place.

Clinically vulnerable people are those who are:

  • aged 70 or over (regardless of medical conditions)
  • under 70 with an underlying health condition listed below (that is, anyone instructed to get a flu jab each year on medical grounds):

    • chronic (long-term) mild to moderate respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
    • chronic heart disease, such as heart failure
    • chronic kidney disease
    • chronic liver disease, such as hepatitis
    • chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS) or cerebral palsy
    • diabetes
    • a weakened immune system as the result of certain conditions or medicines they are taking (such as steroid tablets)
    • being seriously overweight (a body mass index (BMI) of 40 or above)
  • pregnant

There is a further group of people who are defined, also on medical grounds, as clinically extremely vulnerable to coronavirus – that is, people with specific serious health conditions. Over this period, we are advising the clinically extremely vulnerable to work from home. If you cannot work from home, you are advised not to go to work and may be eligible for Statutory Sick Pay (SSP) or Employment Support Allowance (ESA). You are encouraged to stay at home as much as possible, but are encouraged to go outside for exercise. The full guidance is available and the Government will write to everybody who is clinically extremely vulnerable to set out detailed advice while the new restrictions are in place.

Advice for Clinically Extremely Vulnerable

See our webpage dedicated to advice for those identified as Clinically Extremely Vulnerable. 

Please also see the government latest guidance to shielded people where the government set out what this means for those that are shielding.

Doncaster CCG have also produced some useful information on Shielding and Support 

We know these are difficult times, so if you feel like you need a little extra support but have no one around to help then please get in touch with us! 

You can call our helpline Monday to Friday between 8.30am – 5pm on 01302 430300 

Advice if you're worried about someone

If you're worried about someone else, encourage them to use the NHS online coronavirus service or call 111.

For people living with cancer, there is more information on our coronavirus information for people living with cancer page.

Coping with bereavement

Help is available. You can find information on our Coping with bereavement webpage.

Visiting care homes

Please speak with the care home directly to find out their approach to visitors and keeping people safe during the pandemic. You can find the latest care home advise via the government website.


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Last updated: 15 June 2021 15:05:52