Direct payments during the Coronavirus outbreak

Together with Penderels Trust we have put together this information to help answer some of the most common questions we are receiving.  If you have any further enquiries then please contact Penderels Trust on 01302 897115, you will be prompted to leave your details for a member of the team to call you back, alternatively, you could email your query to for a prompter response.

We know people who have a direct payment and might also employ their own personal assistant for their care and support are really worried about Coronavirus COVID-19.

In this time of uncertainty, ensuring people who need care and support is a priority. There have been assurances from national government that local authorities and clinical commissioning groups (CCGs) will do everything in their power to keep care going.

Government information

The government has released national guidance for people receiving direct payments.

National Guidance

Clarity on self-isolation periods

Some people are confused about how long they or their staff need to self-isolate if they are in a vulnerable group (such as being over 70 years old or having an underlying health condition or disability) or if they, or someone in their household, are showing symptoms. You can read the latest NHS advice on self isolating on the NHS website.

Self Isolation Advice

Last updated: 12 January 2021 16:54:03