Coronavirus advice for care homes, vulnerable and older people

Our adult social care services are working in partnership with care providers across the borough and providing them with information and advice.

Please contact the care home directly for information and advice.

Care providers

It’s important that all care providers in Doncaster continue to follow the latest information and advice. You can find the most up to date information and advice on the coronavirus on the gov.uk website.

The government has produced key guidance for adult social care:

You can read about the financial support provided to social care in Doncaster on our webpage

Support for Care Homes

In line with the requirements set out by the Minister of State for Care in her letter dated 14th May 2020, Doncaster is publishing it’s Local Care Home Support Plan.

Many providers have robust arrangements in place and are in daily communication with their local authority, seeking appropriate advice and support. In light of the imperative to stop outbreaks in care homes, all local authorities have been asked to review or put in place a care home support plan, drawing on local resilience and business continuity plans.

The documents below are being submitted to the Department of Health and Social Care. They consist of a completed template and covering letter confirming the support that is in place, plus the Covid Care Home Action Plan for Doncaster.

Letter of response to Minister of State for Care
Download (107KB - DOCX)
Care Homes support template update 16 June 2020
Download (27KB - DOCX)
Covid Care Home Action Plan for Doncaster May 2020
Download (791KB - PDF)

Doncaster Community Hub

Doncaster Council has launched a Community Hub in response to the COVID-19 crisis, to ensure the most vulnerable people across the borough will be supported. It is a partnership between Doncaster Council, Doncaster Culture and Leisure Trust (DCLT), Age UK and other voluntary, community and faith organisations across the Borough.

Doncaster Community Hub will provide various levels of help and support for people who might not have access to support.

Advice for carers

If you are a carer looking after a vulnerable or frail person, Carers UK have advice regarding Coronavirus on their website. This includes advice on creating a contingency plan to prepare for if you become unwell or unable to provide care.

Advice for family carers

Carers (unpaid) are family, neighbours and friends who care for a person/s who could not manage without their vital support.

As the situation with coronavirus evolves, it's important to know what support is available to you as a carer.
Are you new to a caring role? Have your caring duties changed recently? Do you need to talk to someone about your caring role?
Carer support gives you the opportunity to find out about help available locally and to help make plans for the future.

Please contact Doncaster Carer Reach Out Service in office time (or leave a message outside these times and we will call you back) on 01302986900 or 07713 089 678. You can also email DoncasterCarers@makingspace.co.uk We will utilise social media as an alternative way to communicate via Twitter @CarersDoncaster and Doncaster Carer Reach Out Service Facebook page.

The links below hold vital information to help and assist at this extremely challenging time:

Making Space - Doncaster Carers Reach Out Service

Carers UK website - Coronavirus mental wellbeing

Carers UK website - Coronavirus guidance

Doncaster Council can provide Carer’s Needs Assessments, any carer over 18 years old who are looking person or persons over 18 years old who is disabled, ill or elderly. It is an opportunity to record the impact caring has on your life and what support or services you need. The assessment will consider physical, mental and emotional needs, and whether you are able or willing to carry on caring. Anyone can become a carer, carers can be of any age, from any background. Many carers do not consider themselves to be a carer as they feel its ‘what they do’ e.g. looking after one or both parents, their child who has additional needs (who may now be an adult), best friend or neighbour.

Examples of caring can be made up of a single or combination of the following;

  • Emotional support like listening and talking
  • Household chores like cleaning, cooking, washing, ironing or shopping
  • Medical care such as helping with medicine dosages or delivery
  • Personal care like feeding, getting to the toilet, washing and dressing
  • Physical care ensuring the person can move around their home

A Carers Needs Assessment can be completed with you in your own right even if the person you care for is not in receipt of care and support through Adult Social Care. Or you can have a joint assessment as a carer with the person you care for if they are known.

Please contact Doncaster Adult Social Services and Wellbeing Team us on 01302 737391 between 8.30 am – 5 pm Monday to Friday. The person who takes your call will make contact with the locality team in your area, this team will make contact with you to arrange a time with you complete your Carers Needs Assessment.

Advice for those aged 70 and over

The advice for those aged 70 and over continues to be that they should take particular care to minimise contact with others outside their household.

If they do go out more frequently, they should be careful to maintain distance from others. They and everyone should continue to comply with any general social distancing restrictions.

We know that those aged 70 and over can be absolutely fit and healthy and it’s not the case that everybody over 70 has a chronic health condition or an underlying disease.

But unfortunately, we also know that as you get older, there is a higher risk of coronavirus having a more serious impact with infection. Complications and deaths are more common in the elderly, even those without pre-existing conditions.

Anyone who has been advised to shield by the NHS or their GP, including those 70 and over, should continue to do this until at least the end of June.

Advice for vulnerable groups shielding

The government has updated its guidance for people who are shielding taking into account that the Coronavirus disease levels have decreased over the last few weeks.

People who are shielding remain vulnerable and should continue to take precautions but can now leave their home if they wish, as long as they are able to maintain strict social distancing. If you choose to spend time outdoors, this can be with members of your own household. If you live alone, you can spend time outdoors with one person from another household. Ideally, this should be the same person each time. If you do go out, you should take extra care to minimise contact with others by keeping 2 metres apart.

Support schemes are in place to provide help with access to food and basic supplies, care, medicines and social support, please see our Community Hub page.

Please also see the gov.uk latest guidance to shielded people where the government set out a series of steps for further relaxing shielding guidance which will come into effect on 6 July and 1 August.

I'm worried about someone

If you're worried about someone else, encourage them to use the NHS online coronavirus service or call 111.

For people living with cancer, there is more information on our coronavirus information for people living with cancer page.

Return to the Coronavirus (COVID-19) homepage

Last updated: 26 June 2020 12:05:08