Coronavirus advice for care homes, vulnerable and older people

Our adult social care services are working in partnership with care providers across the borough and providing them with information and advice.

Please contact the care home directly for information and advice.

Care providers

It’s important that all care providers in Doncaster continue to follow the latest information and advice. You can find the most up to date information and advice on the coronavirus on the website.

The government has produced key guidance for adult social care:

You can read about the financial support provided to social care in Doncaster on our webpage

Support for Care Homes

In line with the requirements set out by the Minister of State for Care in her letter dated 14th May 2020, Doncaster is publishing it’s Local Care Home Support Plan.

Many providers have robust arrangements in place and are in daily communication with their local authority, seeking appropriate advice and support. In light of the imperative to stop outbreaks in care homes, all local authorities have been asked to review or put in place a care home support plan, drawing on local resilience and business continuity plans.

The documents below are being submitted to the Department of Health and Social Care. They consist of a completed template and covering letter confirming the support that is in place, plus the Covid Care Home Action Plan for Doncaster.

Letter of response to Minister of State for Care
Download (107KB - DOCX)
Care Homes support template update 16 June 2020
Download (27KB - DOCX)
Covid Care Home Action Plan for Doncaster May 2020
Download (791KB - PDF)

Care Home Testing

The government are continuing to prioritise Care Home Testing and are issuing more than 100,000 tests a day to care homes across the country. They met the 7 September target of providing testing kits to all care homes for older people and people with dementia who have registered for regular retesting kits. In addition, all other care homes have been able to place orders for test kits from 31 August. So far, over 2,000 specialist homes have registered for test kits. Where an outbreak has been identified, testing of all staff and residents is a priority, with all those who test negative being tested again 4-7 days later.

Local support

You can find local support and information on the link below.


Advice for those in caring professions

If you are a carer looking after a vulnerable or frail person, Carers UK have advice regarding Coronavirus on their website. This includes advice on creating a contingency plan to prepare for if you become unwell or unable to provide care.

Advice for carers

Carers (unpaid) are family, neighbours and friends who care for a person/s who could not manage without their vital support.

As the situation with coronavirus evolves, it's important to know what support is available to you as a carer.
Are you new to a caring role? Have your caring duties changed recently? Do you need to talk to someone about your caring role?
Carer support gives you the opportunity to find out about help available locally and to help make plans for the future.

Please contact Doncaster Carer Reach Out Service in office time (or leave a message outside these times and we will call you back) on 01302986900 or 07713 089 678. You can also email We will utilise social media as an alternative way to communicate via Twitter @CarersDoncaster and Doncaster Carer Reach Out Service Facebook page.

The links below hold vital information to help and assist at this extremely challenging time:

Making Space - Doncaster Carers Reach Out Service

Carers UK website - Coronavirus mental wellbeing

Carers UK website - Coronavirus guidance

Doncaster Council can provide Carer’s Needs Assessments, any carer over 18 years old who are looking person or persons over 18 years old who is disabled, ill or elderly. It is an opportunity to record the impact caring has on your life and what support or services you need. The assessment will consider physical, mental and emotional needs, and whether you are able or willing to carry on caring. Anyone can become a carer, carers can be of any age, from any background. Many carers do not consider themselves to be a carer as they feel its ‘what they do’ e.g. looking after one or both parents, their child who has additional needs (who may now be an adult), best friend or neighbour.

Examples of caring can be made up of a single or combination of the following;

  • Emotional support like listening and talking
  • Household chores like cleaning, cooking, washing, ironing or shopping
  • Medical care such as helping with medicine dosages or delivery
  • Personal care like feeding, getting to the toilet, washing and dressing
  • Physical care ensuring the person can move around their home

A Carers Needs Assessment can be completed with you in your own right even if the person you care for is not in receipt of care and support through Adult Social Care. Or you can have a joint assessment as a carer with the person you care for if they are known.

Please contact Doncaster Adult Social Services and Wellbeing Team us on 01302 737391 between 8.30 am – 5 pm Monday to Friday. The person who takes your call will make contact with the locality team in your area, this team will make contact with you to arrange a time with you complete your Carers Needs Assessment.

Advice for those aged 70 and over

The advice for those aged 70 and over continues to be that they should take particular care to minimise contact with others outside their household.

If they do go out more frequently, they should be careful to maintain distance from others. They and everyone should continue to comply with any general social distancing restrictions.

We know that those aged 70 and over can be absolutely fit and healthy and it’s not the case that everybody over 70 has a chronic health condition or an underlying disease.

But unfortunately, we also know that as you get older, there is a higher risk of coronavirus having a more serious impact with infection. Complications and deaths are more common in the elderly, even those without pre-existing conditions.

Advice for vulnerable groups shielding

The government guidance for people who were shielding is now advising that you do not need to shield at the moment. 

Please see the latest guidance to shielded people where the government set out what this means for those that were shielding.

Doncaster CCG have also produced some useful information on Shielding and Support 

I'm worried about someone

If you're worried about someone else, encourage them to use the NHS online coronavirus service or call 111.

For people living with cancer, there is more information on our coronavirus information for people living with cancer page.

Return to the Coronavirus (COVID-19) homepage

Last updated: 11 November 2020 12:55:19