Advice for Clinically Extremely Vulnerable (CEV) people

Those residents who have been identified as Clinically Extremely Vulnerable will receive a letter advising them of government guidance. As part of the National Restrictions, the Government is also advising all clinically extremely vulnerable people to take extra shielding measures to protect themselves. This advice will apply until 21 February 2021. If the advice is to continue beyond that date, residents identified as Clinically Extremely Vulnerable will be written to again with further information.

Clinically extremely vulnerable people are advised to stay at home as much as possible. If you are clinically extremely vulnerable you should only go out for medical appointments, exercise or if it is essential. You can still meet with your support bubble (if you are eligible for one), however, you should not meet with those outside of your support bubble.

You should not attend work unless you can work from home, and limit the time you spend outside the home. If you can no longer work due to having to shield, you may be eligible for the Coronavirus Job Retention Scheme (furlough). 

Clinically Extremely Vulnerable Guidance FAQ's 


Who does the Clinically Extremely Vulnerable Guidance apply to?

Anybody who is defined as 'clinically extremely vulnerable' and at very high risk of severe illness from coronavirus. There are 2 ways you may be identified as clinically extremely vulnerable:

  1. You have one or more of conditions listed below, or
  2. Your clinician or GP has added you to the Shielded Patient List because you may be at higher risk of serious illness if you catch the virus.

If you do not fall into any of these categories and have not been contacted to inform you that you are on the Shielded Patient List, follow the national restriction guidance for the rest of the population.

If you think there are good clinical reasons why you should be added to the Shielded Patient List, discuss your concerns with your GP or hospital clinician. People with the following conditions are automatically deemed clinically extremely vulnerable:

  • solid organ transplant recipients
  • people with specific cancers:
    • people with cancer who are undergoing active chemotherapy
    • people with lung cancer who are undergoing radical radiotherapy
    • people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
    • people having immunotherapy or other continuing antibody treatments for cancer
    • people having other targeted cancer treatments that can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
    • people who have had bone marrow or stem cell transplants in the last 6 months or who are still taking immunosuppression drugs
  • people with severe respiratory conditions including all cystic fibrosis, severe asthma and severe chronic obstructive pulmonary disease (COPD)
  • people with rare diseases that significantly increase the risk of infections (such as severe combined immunodeficiency (SCID), homozygous sickle cell disease)
  • people on immunosuppression therapies sufficient to significantly increase the risk of infection
  • problems with your spleen, for example, splenectomy (having your spleen removed)
  • adults with Down’s syndrome
  • adults on dialysis or with chronic kidney disease (stage 5)
  • women who are pregnant with significant heart disease, congenital or acquired
  • other people who have also been classed as clinically extremely vulnerable, based on clinical judgement and an assessment of their needs. GPs and hospital clinicians have been provided with guidance to support these decisions

What is the guidance for clinically extremely vulnerable people during the National Lockdown?

We are advising clinically extremely vulnerable people to stay at home as much as possible. You should still go outside carefully to exercise or to attend health appointments. Over this period, we are advising the clinically extremely vulnerable to work from home. If you cannot work from home, you are advised not to go to work and may be eligible for the Coronavirus Job Retention Scheme (CJRS), Statutory Sick Pay (SSP), Employment Support Allowance (ESA), or Universal Credit. Clinically extremely vulnerable people are advised not to form childcare bubbles during the period of national lockdown, however, you may still see your support bubble (if you are eligible to form one).

You can read advice for clinically extremely vulnerable people on the government's website.

How long is the additional guidance to clinically extremely vulnerable people in place for?

The advice will be in place initially from 5 January until 21 February 2021. If the advice is to continue beyond that date, the government will write out to clinically extremely vulnerable people to provide further information.

Can I still access NHS service / social care services?

Yes. You will continue to receive the care and support you need to ensure you stay safe and well. You can continue to seek support from the NHS for any health conditions. You can access a range of NHS services from home, including ordering repeat prescriptions or contacting your health professional through an online consultation. Any carers or visitors who support you with your everyday needs can continue to visit. They should follow social distancing guidance where close or personal contact is not required.

Does my whole household have to shield?

No. People who are living with someone who is clinically extremely vulnerable do not need to follow shielding guidance themselves but do need to follow the National Restrictions rules, as well as guidance on social distancing.

When will I get my vaccination against COVID-19?

Clinically extremely vulnerable adults will get priority access to vaccination against COVID-19, in line with the priority ordering set by the Joint Committee on Vaccination and Immunisation (JCVI). You will be contacted again by the NHS with more information on when and how you will be invited to get the vaccine. Your local NHS will ensure that you can receive the vaccine as safely as possible, as well as any care and support needed.


Clinically Extremely Vulnerable Helpline:

Alongside our partners, we’re committed to supporting all of the residents of Doncaster, particularly those identified as clinically extremely vulnerable to ensure no-one is disadvantaged through the pandemic. 

We know these are difficult times, so if you feel like you need a little extra support but have no one around to help then please get in touch with us! 

You can call our helpline Monday to Friday between 8.30am – 5pm on 01302 430300 

Outside of these hours there will be a limited service for emergency situations only. 

National Shielding Support Registration:

You can register for National Shielding Support if you have a medical condition which means you’re classed as being clinically extremely vulnerable to coronavirus. You can use this service to:

  • Get access to priority supermarket deliveries
  • Ask for someone to contact you about any local support that’s available
  • Update your details - for example, your address

You can register yourself, or on behalf of someone else via the government's Shielding Support page..

If you have already got priority supermarket deliveries, you’ll keep them.

NHS Volunteer Responders (National):

NHS Volunteer Responders are able to help anyone who lives in England and needs to self-isolate, for example those that are clinically vulnerable or those who have been contacted by Test and Trace. They can also help people who choose to stay at home as much as possible because they are cautious about going out during the coronavirus outbreak.

NHS Volunteer Responders services include:

  • Community Response Volunteers to help with shopping for food, essential items, and to collect and deliver prescriptions from the pharmacy.
  • Check In and Chat Volunteers available for regular talks over the phone, where you can have a chat with a friendly voice.
  • Check In and Chat Plus Volunteers is a phone service provided by volunteers who are self-isolating, offering a friendly voice to those who are also self-isolating.
  • Patient Transport is available but will need to be requested by a professional referrer such as your GP or other medical practitioner.

To arrange support for yourself or someone you know call 0808 196 3646 (8am to 8pm, 7 days a week).

Social Isolation and Loneliness Alliance Helpline:

The Social Isolation and Loneliness Alliance (SIA) is a collaboration of partners from the public, voluntary, community and faith sectors who are committed to reducing social isolation and loneliness in Doncaster. 

Through our range of partners, the SIA can offer access to:

  • Support packages to combat poor mental and physical health and well-being.

  • Be-friending sessions online and face to face.

  • Substance misuse advice and rehabilitation programmes.

  • Social welfare advice, and support.

  • A range of engaging physical activity, social, recreational, cultural, and creative programmes.

  • Local foodbanks to tackle food poverty.

  • Social prescribing programmes.

  • Community-led and peer support programmes.

  • Volunteering opportunities.

  • Access to other agencies to support complex needs. 

Anyone who needs help or advice or has no other support can ring the SIA Helpline seven days a week Monday to Friday from 8am to 8pm and Saturday and Sunday 8am to 6pm.  

HELPLINE NUMBER: 01302 430322


Citizens Advice Bureau:

The Citizens Advice Bureau has lots of advice and an advice line that can be rung for aid with financial support.

National Advice and Helpline: 0800 144 8848

CAB Doncaster Borough: 01709 572 400, Adviceline 0344 499 4137



If you are looking for further community support you can find it via our Local Support page.

Further general advice for those identified as Clinically Extremely Vulnerable can be found on the Government's website - Guidance on shielding and protecting people who are Clinically Extremely Vulnerable 

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Last updated: 12 January 2021 15:01:19