Financial support for residents and businesses affected by flooding

There are currently a range of ways that residents and business who have been affected by flooding can get financial support. Here are the details of each funding grant, with details below of how to apply for them.


Community Recovery Grant - £500

The first grant available for residents is the Community Recovery Grant, a payment of up to £500 per household affected. The grant is eligible for people where flood water entered the habitable areas of their homes, or residence considered by the council to be uninhabitable due to the flooding. 

The grant doesn’t provide funds for empty homes, second homes or student accommodation.

South Yorkshire Community Fund – up to £200

This is financial support from donations raised in the South Yorkshire Flood Disaster Relief Appeal Fund. Each household which has been flooded or uninhabitable due to the floods can apply to receive up to £200 from the fund.

Property Flood Resilience (PFR) Recovery Support Scheme – Up to £5000

More details will be announced on this scheme as soon as possible

Council Tax exemptions

If flood water entered your property, you won’t pay council tax for at least 3 months. The exemption will continue until you’re back in your property.

The exemptions will be applied automatically by the council to any property that has received the Community Recovery Grant (listed above).

A full list of key questions about the Council Tax exemptions is available here:

Council Tax and Business Rates Flood questions
Download (16KB - DOCX)


Business Recovery Grant - £2500

If floodwater entered your business, or your business was directly impacted by flooding (e.g you were unable to trade due to the flooding or stock was damaged) then you can apply for a grant of up to £2500.

The grant is available to small and medium-sized businesses, and you can check if your business is eligible using the link below.

Business Rates exemptions

If floodwater entered your business, you won’t pay business rates for at least 3 months. The exemption will continue until you’re able to resume trading. .

The exemptions will be applied automatically by the council to any business which receives the Business Recovery Grant.

A full list of questions about Business Rate exemptions is available here.

Credit and loans

Some residents have considered taking short-term loans or credit agreements to cope with the financial stress caused by the floods.

Please be aware of the very high interest rates offered by short-term loan companies, which can lead to more financial difficulties. There are also loan sharks operating in communities that have been affected by flooding, offering immediate sums of money with very high interest rates. It is strongly recommended that you do not engage with anyone of this kind.

Instead, there are better options including speaking to a Credit Union. Visit here for more details:

Applying for the grants

If the floods have damaged your property or business, you can call our dedicated hotline on 01302 737888 on Monday to Friday from 8.30 am to 5 pm. Staff will be able to support residents to complete the form.

Otherwise, complete this form below:

Flood online claim form

Please have your contact details, council tax reference (if readily available) or business rates reference (if readily available) and bank account details.  The council aims to process applications within 2-3 days and payments should be made within 24 hours of your claim being processed as eligible.

South Yorkshire Community Fund

You can apply for the South Yorkshire Community Fund outlined above by visiting:

  • Category: Emergencies
Last updated: 04 December 2019 10:32:40