RESIDENT
INVOLVEMENT 
RESIDENT
INVOLVEMENT We are committed to consulting with tenants about the services they require and to giving tenants' and residents' groups or representatives the opportunity to influence the plans and decisions we make about our services.
We will tell you of any plans that affect you directly. If you have any concerns or complaints about such plans you should raise these directly with us. Contact your Area Housing Office. We will also consult you, along with other residents, about important issues which affect all residents or a group of residents. We will do this through whatever form of consultation is best. See Consulting You below.
We must, by law, consult you about:
We will inform you about such matters and encourage you to discuss any
concerns or suggestions you have with us.
We may consult you through visits by staff or consultants, letters, surveys,
meetings, open days or exhibitions. We will, where possible, offer you
choices - not just give you information about decisions we have already
made. We will ask you for your comments and look into what you say before
a final decision is made.
We will also keep you informed about what is happening by sending you
leaflets and regular newsletters.
These are agreements between
local tenant and resident representatives, housing officers and local councillors.
They set out how tenants will participate in decisions about the management
of the homes and estates.
We have a compact for the whole Borough, and will develop local compacts
for each management area.
Community-based Housing Management Forums
These are small groups that meet on a regular basis to discuss housing issues. There is one forum for each management area. Each forum is made up of Doncaster Councillors and Council tenants. The dates of any Forum meetings are advertised in advance in the local papers and anyone in the community can attend.
Tenants' and Residents'
Associations: These are organisations set up and run by tenants
and residents to represent the views of people living in an area. They are
known as TARAs. Some TARAs are organised to cover a few streets or an estate,
others represent people in certain types of homes eg flats, or sheltered
housing.
TARAs act as a local 'watchdogs', protecting the interests of residents
and working for improvements in local services.
There are a lot of associations in the Doncaster area. We support their
activities by funding and supporting the Doncaster Federation of Tenants'
and Residents' Associations. The Federation is run by a Committee of elected
representatives. This meets every month to discuss matters that affect tenants
with housing officers and councillors.
Our Community Liaison Team works closely with the associations giving support
and advice.
Area Tenants' Forums: These are open meetings which any
resident living in the area can attend. The meetings are organised jointly
by our Community Liaison Team and The Doncaster Federation of Tenants' and
Residents' Associations. They happen regularly and are an opportunity for
residents to meet with housing staff and have their say about developments
and improvements planned by the Council for their area. There are six Area
Forums corresponding to each management area.
Your Enquiry | Consulting You about Our Performance and Plans | Tenants' Participation Compacts | How Tenants Can Get Involved