USEFUL CONTACTS

1. Repairs Contact Centre
2. Council Housing Area Offices
3. Emergencies
4. Doncaster Metropolitan Borough Council
5. Other Contacts

Repairs Contact Centre

Repairs Call Centre (24 Hours) - 737694

Council Housing Area Offices

• Area 1: Thorne Hall, Ellison Street, Thorne DN8 5LA
  (Thorne, Moorends)
  housingarea1@doncaster.gov.uk
  
  Rents - 735916
  Tenancy Matters - 735926
  Transfers/Moving - 735989
  
  Stainforth Office Emerson Avenue, Stainforth DN7 5QG
  (Stainforth, Dunscroft, Kirk Sandall, Hatfield, Hatfield Woodhouse, Barnby Dun, Fishlake, Sykehouse)
  
  Rents - 734108
  Tenancy Matters - 734103
  Transfers/Moving - 735989
  
  
• Area 2: Adwick Town Hall, Windmill Balk Lane, Adwick-le-Street DN6 7AN
  (Askern, Adwick, Richmond, Bentley Central, Bentley North)
  housingarea2@doncaster.gov.uk
  
  Transfers/Moving - 734157
  Rents/Tenancy Matters - 734156/734133
  
  
• Area 3: The Council House, College Road, Doncaster DN1 3SZ
  (Armthorpe, Clay Lane, Edenthorpe, Hyde Park, Intake, Wheatley)
  housingarea3@doncaster.gov.uk
  
  Rents - 737464
  Tenancy Matters - 737455
  Transfers/Moving - 737638
  
  
• Area 4: Stanley House, 18 Tickhill Road, Balby DN4 8QE
  (Balby, Edlington, Warmsworth, Southern Parks)
  housingarea4@doncaster.gov.uk
  
  
  All Enquiries (except repairs) - Balby - 736310
  All Enquiries (except repairs) - Edlington, Southern Parks - 736302
  All Enquiries (except repairs) - Central Ward - 736303
  
  Sandbeck Housing Office, Sandbeck House, Grove Place, St James Street, Doncaster DN1 3AS (Doncaster Town Centre)
  All Enquiries (except repairs) - Town Centre - 736734
  
  
• Area 5: The Priory, High Street, Conisbrough DN12 3HG
  (Conisbrough, Denaby Main, Old Denaby)
  housingarea5@doncaster.gov.uk
  
  Rents - 735814/735817
  Tenancy Matters - 735807/735843
  Transfers/Moving - 735804
  
  Mexborough Office, Main Street, Mexborough S64 9LU
  All Enquiries (except repairs) - 735742
  
  
• Area 6: McConnell Crescent, Rossington DN11 0PN
  (Auckley, Austerfield, Bawtry, Bessacarr, Blaxton, Branton, Cantley, Finningley, Rossington)
  housingarea6@doncaster.gov.uk
  
  
  Rents - 734185/734190
  Tenancy Matters - 734182
  Transfers/Moving - 734192
  
  
• Cash Offices: There are cash offices in all Area Offices except Area 3. There are also cash offices at:

  - Cooke Street, Bentley, Doncaster DN5 0DB
  - Colannades, Duke Street, Doncaster.

Emergencies

Electricity & Gas (Yorkshire Electricity) - 0800 375675
Electricity - Yorkshire Area (Powergen) - 0800 375675
Emergency Repairs (Contact Centre) - 737694
Environmental Incidents - Pollution, Damage or Danger to the Natural Environment - 0800 807060
Floodline - 0845 9881188
Gas Emergency (TRANSCO) - 0800 111999
Police/Fire/Ambulance - Emergency - 999
Water - Anglian Water Area 4 - 0845 7145145
Water - Severn Trent Water Area 5 - 0800 7834444
Water - Yorkshire Water Areas 1, 2, 3 and 6 - 0845 1242424

Doncaster Metropolitan Borough Council

Adaptations Team (initial assessment) - 737391
Adaptations Team (follow-up) - 737388/9
Asylum Seekers Support Team - 862039
Central Rents Team - 737086
Community Alarms and Intercommunication Service - 737189
Community First - 736000
Community Liaison Team - 737491/2/4
Corporate Complaints - 734791
     community.liaison@doncaster.gov.uk
Council Tax Helpline - 734454
Dog Wardens - 736000
Doncaster Federation of Tenants and Residents - 737490
Energy Advice - 736360
Energy Efficiency - 0800 512012
Environmental Services (noise) - 737555
Homelessness - 862015
Housing Advisory - free advice for landlords and tenants - 862014
Housing Benefits Office - 735336
Housing Registration (Waiting List) - 862004/5
Household Waste Recycling Centre - 736000
Pest Control - 736000
Planned Maintenance Schemes and Decent Home Works - 736353
Refuse Collection - Hypodermic Needles (Mobile Estate Warden Team) - 736000
                             - Recycling, Bulky Items - 734971
Right to Buy - 862007
Tenants’ Insurance Officer - 734371
All other enquiries - 734444

Other Contacts

Age Concern - Barnsley Office - 01226 211161
Benefits Agency (DSS) - 503503
Benefits Enquiries for People with disabilities - 0800 882200
Child Benefits - Central Helpline - 0870 1555540
Citizens Advice Bureau - Doncaster Advice Line - 735225
Local Government Ombudsman - 0845 602 1983
Police Domestic Violence Unit - 385471
Police - Non-emergencies (Centralised Switchboard) - 0114 2202020
Relate (Relationship Counselling) - 367805
RSPCA - 08705 555999
RSPCA (South Yorkshire Animal Centre) - 719790
Samaritans (National) - 0845 7909090
Samaritans (Doncaster Branch) - 327474
Victim Support - 365531
Womens Aid - 326411
Working Families Tax Credit - 0845 300 3900

Repairs Contact Centre | Council Housing Area Offices | Emergencies | Doncaster Metropolitan Borough Council | Other Contacts

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